Welcome to New Zealand Customs Service - Te Mana Arai O Aotearoa

Share our legacy

Look at Customs’ journey across major focus areas, including revenue, trade, customer experience, and how we celebrate aspects of our diverse Customs family.

Important notices

  • Interactive guides – all about FTAs

    We’ve launched a series of interactive guides about Free Trade Agreements and steps to claiming tariff preference under them (imports and exports). You may find these useful if you’re an importer, exporter or broker.

  • Government makes decision on the Border Clearance Levy

    From 1 January 2016 a Border Clearance Levy will be paid when you purchase tickets for travel overseas. For air passengers and those arriving on private craft it will be NZ$18.76 excluding GST and NZ$22.80 excluding GST for cruise passengers. The reason for the difference between the two rates is the cost of additional biosecurity risk assessments for cruise ships at each port. Money raised from the levy will be used to protect New Zealand from biosecurity and security risks.

  • ASEAN-Australia-New Zealand Free Trade Area (AANZFTA) First Protocol Implemented

    Member countries have agreed on a Protocol that will amend the Agreement establishing the ASEAN-Australia-New Zealand Free Trade Area (AANZFTA) to make it more business-friendly and transparent, improve administrative efficiency, and remove some unnecessary information requirements in the certification of origin.

  • Pay Customs online by credit card

    You can now use your Visa or MasterCard to pay your Customs charges online. Just make sure you have your invoice or entry number handy.

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Current news stories

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What's My Duty?

​Shopping online? Find out how much duty or GST you may need to pay.

Report any suspicious border activity on 0800 4 CUSTOMS


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