Welcome to New Zealand Customs Service - Te Mana Arai O Aotearoa

This year Customs celebrates its 175th anniversary

Customs is the oldest government department in New Zealand and this year marks its 175th anniversary. The department was established on 5 January 1840.

Important notices

  • Call centre survey

    We are carrying out a survey from Monday 20 April to help us to improve our call centre services.

  • Customs and Excise Act Review – Discussion Paper Consultation

    Customs invites public comment on proposed changes to the Customs and Excise Act 1996. A Discussion Paper has been produced to enable businesses, traders, travellers, and members of public to give feedback on proposed changes by Friday, 1 May 2015.

  • Annual passenger survey 2015

    New Zealand Customs Service is launching its annual passenger survey. The survey involves a random sample of people who have entered New Zealand over the last year.

  • Pay Customs online by credit card

    You can now use your Visa or MasterCard to pay your Customs charges online. Just make sure you have your invoice or entry number handy.

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Current news stories

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What's My Duty?

​Shopping online? Find out how much duty or GST you may need to pay.

Report any suspicious border activity on 0800 4 CUSTOMS


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