Welcome to New Zealand Customs Service - Te Mana Arai O Aotearoa

The newest nose at the border

Meet Dirk, a golden Labrador who's just joined the team at Auckland Airport

Important notices

  • Passenger and goods surveys launched

    Customs has launched the second wave of our two annual surveys on passengers and goods. This helps us to continually improve our service delivery at the border. The survey involves a random sample of people who have entered New Zealand over the last year, or have imported or exported goods. The first wave of the passenger survey was run in February 2014, and the goods client survey in July 2013. The final results will be available in August.

  • Pay Customs online by credit card

    You can now use your Visa or MasterCard to pay your Customs charges online. Just make sure you have your invoice or entry number handy.

  • Changes from 1 July 2014

    There are a number of duty rate and levy changes effective from 1 July 2014. See the Important Notices section for more details.

  • Tariff concession on residential building materials

    From 1 July 2014, a tariff concessions scheme on residential building materials will be introduced.

View all important notices

Current news stories

  • Hong Kong visitor jailed for ‘P’ stuffed statues

    A 25-year-old Hong Kong visitor was today sentenced in the Auckland District Court to 10 years’ imprisonment after Customs linked her to methamphetamine or ‘P’ hidden in imported statues.
  • Brazilian tourist behind bars for cocaine smuggling

    A 20-year-old Brazilian tourist has been sentenced to five years’ imprisonment in the Manukau District Court for trying to smuggle around $656,000 of cocaine into the country.
  • Gap year student sentenced to home detention

    A 19-year-old man was sentenced in the Hamilton District Court today to 12 months’ home detention and 200 hours community service for importing almost 2.5 kilograms of class C drugs.
  • Auckland man sentenced for child sexual abuse images

    A 42-year-old Auckland man was sentenced to 10 months’ home detention and denied name suppression in the Auckland District Court yesterday (26 June 2014), for sending and possessing electronic images and movies depicting child sexual abuse. He is appealing the denial of suppression.
View all news stories

What's My Duty?

​Shopping online? Find out how much duty or GST you may need to pay.
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