Welcome to New Zealand Customs Service - Te Mana Arai O Aotearoa


Watch this new video that tells you the various payment options you have when there are Customs charges payable on your items.

Important notices

  • Annual Goods Survey 2016

    New Zealand Customs Service is launching its annual goods client survey. This helps us to continually improve our service delivery at the border and our customers’ experience.

  • Low value imports – update and next steps

    Imports of low-value goods (under $1000) into New Zealand have been growing steadily, especially with the rise of online shopping, and this is expected to continue. Customs has been exploring whether it is possible to change the shape and level of the de minimis – the level under which tax is not collected for imported (physical) goods.

  • CUSTOMS AND EXCISE ACT REVIEW: Cabinet decisions and submissions now available

    The nature of the border has changed significantly since the Customs and Excise Act was last thoroughly reviewed. The current Act came into force in 1996 and is based on the 1966 Act, which in turn was based on 1913 legislation. We have reviewed the Act and a summary of the submissions and the decisions that have been made is now available to the public.

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Current news stories

  • Taiwanese man jailed for 'P'-lined suitcases

    A 21-year-old Taiwanese drug courier has been sentenced to 11 years 6 months’ imprisonment for his role in attempting to smuggle methamphetamine or ‘P’ with a street value of approximately $9.5 million found hidden in the lining of suitcases.
  • Woman jailed for $1 million ‘P’ in pork cans

    A Hong Kong woman was sentenced to nine years and three months’ imprisonment for smuggling $1 million worth of methamphetamine or ‘P’ mailed to her in pork cans.
  • HK man arrested for $20 million meth in spatula sets

    Customs arrested a Hong Kong national in relation to a pallet of spatula sets that contained methamphetamine or ‘P’ with an estimated street value of up to $20 million.
  • Two women arrested for smuggling $7 million methamphetamine

    Two women have been arrested in Hamilton and Invercargill for attempting to smuggle multiple packages of methamphetamine or ‘P’ with a potential street value of up to $7 million.
  • Australia and New Zealand sign arrangement to streamline trade

    Trusted Trans-Tasman exporters will be rewarded with fast-tracked customs processing at Australian and New Zealand borders under a new arrangement between the two countries.
  • Half tonne of drugs now worthless

    Customs has made hundreds of millions of dollars’ worth of drugs undesirable, worthless, and irretrievable after a planned destruction. Methamphetamine and its precursors made up the bulk volume at 231 kilograms, with a total potential street value of up to $177 million.
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What's My Duty?

​Shopping online? Find out how much duty or GST you may need to pay.

Report any suspicious border activity on 0800 4 CUSTOMS


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