Welcome to New Zealand Customs Service - Te Mana Arai O Aotearoa

Welcome. Nau mai, haere mai

Welcome to the New Zealand Customs Service website. Here you will find information about entering and leaving New Zealand, and bringing in and sending out goods – as well as ways to contact us direct if you need more help.

Important notices

Extension of import/export controls on toothfish
The Customs Export Prohibition (Toothfish) Order 2009 and the Customs Import Prohibition (Toothfish) Order 2009 have been extended for a further three years. Both Orders will now expire on 10 May 2015.
Changes to CER Rules of Origin
Changes to Australia New Zealand Closer Economic Relations Trade Agreement (CER) rules of origin took effect on 30 April 2012. These changes mark the end of a two-stage process aimed at making the rules of origin simpler, more liberal and more closely aligned with other free trade agreements involving New Zealand and Australia.
Change to import entry preparation for first time commercial importers
From 30 April this year there will be some change in the service New Zealand Customs provides around import entries – particularly for first-time commercial importers. While we will continue to offer personal assistance to private importers with completion of entries, Customs will no longer offer that service to commercial importers.

View all important notices

Current news stories

US drug swallower stopped at the border
A US citizen has been stopped at the border attempting to smuggle cocaine inside his body. He appeared in the Auckland District Court this afternoon and been remanded in custody overnight for a second appearance tomorrow on charges of importation of a Class A controlled drug.
Customs most attractive public service employer
Customs has been voted New Zealand’s Most Attractive Employer for the public sector in the Randstad awards. The Randstad Award is presented to the most attractive employer in 40 countries around the world.
Signing with US will bring further co-operation
Today’s signing of a joint statement with the United States signals the start of a two-year work programme to ensure trade and travel with the United States is secure and efficient, Customs Minister Maurice Williamson says.
Combined trans-Tasman operation closes down cocaine syndicate
A joint operation by the Organised Financial Crime Agency of New Zealand (OFCANZ), the Australian Federal Police and Queensland Police Service, and the Australian and New Zealand Customs services, has disrupted a cocaine supply network in Australia and New Zealand.