Welcome to New Zealand Customs Service - Te Mana Arai O Aotearoa


Watch this new video that tells you the various payment options you have when there are Customs charges payable on your items.

Important notices

  • Certificate of Origin data for export entries to China

    On 1 October 2016, a change to the Customs Export Entry Rules 1997 will come into effect. It will be necessary to enter the Certificate of Origin (COO) number (where issued) in the export entry declaration for goods exported to China under the New Zealand–China Free Trade Agreement, where tariff preference is requested.

  • Annual Goods Survey 2016

    New Zealand Customs Service is launching its annual goods client survey. This helps us to continually improve our service delivery at the border and our customers’ experience.

  • Low value imports – update and next steps

    Imports of low-value goods (under $1000) into New Zealand have been growing steadily, especially with the rise of online shopping, and this is expected to continue. Customs has been exploring whether it is possible to change the shape and level of the de minimis – the level under which tax is not collected for imported (physical) goods.

  • CUSTOMS AND EXCISE ACT REVIEW: Cabinet decisions and submissions now available

    The nature of the border has changed significantly since the Customs and Excise Act was last thoroughly reviewed. The current Act came into force in 1996 and is based on the 1966 Act, which in turn was based on 1913 legislation. We have reviewed the Act and a summary of the submissions and the decisions that have been made is now available to the public.

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Current news stories

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What's My Duty?

​Shopping online? Find out how much duty or GST you may need to pay.

Report any suspicious border activity on 0800 4 CUSTOMS


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