Welcome to New Zealand Customs Service - Te Mana Arai O Aotearoa


Watch this new video that tells you the various payment options you have when there are Customs charges payable on your items.

Important notices

  • Application of the Part 2 reference 75 concession (Presents or gifts)

    The reference 75 concession allows limited duty free entry of presents or gifts, except tobacco products, sent from abroad to a resident in New Zealand. This concession is intended to cover gifts of a personal nature, sent from a person overseas.

  • Annual Passenger Survey 2016

    Customs is launching its annual passenger survey which helps to continually improve service delivery at the border.

  • New Border Clearance Levy

    A Border Clearance Levy comes into effect on 1 January 2016 to fund border clearance activities to help keep New Zealand safe from harmful pests, people and dangerous substances, and maintain current levels of service.

  • Payments by Diners and AMEX credit cards

    Starting 1 January 2016, New Zealand Customs Service will no longer be accepting payments through Diners and AMEX credit cards.

  • Interactive guides – all about FTAs

    We’ve launched a series of interactive guides about Free Trade Agreements and steps to claiming tariff preference under them (imports and exports). You may find these useful if you’re an importer, exporter or broker.

View all important notices

Current news stories

  • Customs destroys half tonne of illicit drugs

    Customs has destroyed almost half a tonne of illicit drugs, including around $4 million worth of methamphetamine and 221 kilograms of precursors that could have produced up to 62 kilograms of methamphetamine with a street value of up to $62 million.
  • Passenger arrested for $1.5 million meth in baby carriers

    A 20-year-old Latvian man has appeared in the Manukau District Court, charged with importing approximately 1.5 kilograms of methamphetamine or ‘P’ found hidden in his luggage.
  • Public confidence in Customs high

    New Zealand Customs has been rated highly by the public in the inaugural Colmar Brunton Public Sector Reputation Index, particularly on trustworthiness, responsible use of taxpayer money, and providing effective services.
  • Meth supplier in Bangkok arrested

    A joint investigation by New Zealand and Thai authorities has culminated in the arrest of a major drugs supplier who was sending methamphetamine from Thailand to New Zealand.
  • Customs and Police stop $40 million methamphetamine

    Customs and Police have stopped a large shipment of methamphetamine with an estimated street value of $40 million from reaching our streets and harming New Zealanders.
View all news stories

What's My Duty?

​Shopping online? Find out how much duty or GST you may need to pay.

Report any suspicious border activity on 0800 4 CUSTOMS


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