Customs Airports and Working Hours of Customs
Listed below are the Customs airports (Customs places) within New Zealand at which aircraft arriving from a place outside New Zealand may land and subsequently depart from. Further details regarding Customs processing for non-scheduled aircraft is provided for each airport.
The New Zealand Government funds the operation of Customs at each of these airports for passenger clearance services at the hours determined by the Chief Executive of the New Zealand Customs Service. Outside of those hours Customs charges may be levied as per Regulations 4 and 5 of the Customs and Excise Regulations 1996.
AUCKLAND INTERNATIONAL AIRPORT LTD
The current international flight schedule at Auckland airport requires Customs to have staff on site 24 hours a day, seven days a week.
CUSTOMS PROCESSING
1. Scheduled airline services:
Auckland airport is designated as a Customs airport under Section 9 of the Customs and Excise Act 1996 with the above working hours of Customs determined by the Chief Executive in accordance with Regulation 3 (b) of the Customs and Excise Regulations 1996.
2. Non-scheduled aircraft:
Except in special circumstances, all non-scheduled aircraft (including private, charter and corporate) intending to arrive at or depart internationally from Auckland airport should provide Customs with at least 24 hours prior notice of the estimated time of arrival or departure of the aircraft in New Zealand by contacting:
New Zealand Customs Service,
PO Box 73003, Auckland Airport, Manukau 2150
Tel: 09 2750842 or 09 2569087
Fax: 09 2755634
Email: aklairsupport@customs.govt.nz (Monday to Friday 0800 – 1630)
Website: www.customs.govt.nz
3. This Notice:
This notice table will remain in force until updated by the New Zealand Customs Service
OTHER CONTACT INFORMATION
CHRISTCHURCH INTERNATIONAL AIRPORT LTD
The current international flight schedule at Christchurch Airport requires Customs to have staff on site 24 hours a day, seven days a week.
CUSTOMS PROCESSING
1. Scheduled airline services:
Christchurch airport is designated as a Customs airport under Section 9 of the Customs and Excise Act 1996 with the above working hours of Customs determined by the Chief Executive in accordance with Regulation 3 (b) of the Customs and Excise Regulations 1996.
2. Non-scheduled aircraft:
Except in special circumstances, all non-scheduled aircraft (including private, charter and corporate) intending to arrive at or depart internationally from Christchurch airport should provide Customs with at least 24 hours prior notice of the estimated time of arrival or departure of the aircraft in New Zealand by contacting:
On-call Customs officer: 029 2397906
New Zealand Customs Service, PO Box 14086, Christchurch 8544
Tel: 03 3634613
Fax: 03 3634610
Website: www.customs.govt.nz
3. This Notice:
This Notice will remain in force until updated by the New Zealand Customs Service
OTHER CONTACT INFORMATION
WELLINGTON INTERNATIONAL AIRPORT
The current international flight schedule at Wellington airport requires Customs to have staff on site as shown below:
| |
Monday |
Tuesday |
Wednesday |
Thursday |
Friday |
Saturday |
Sunday |
| 23.01.09 to 29.03.09 |
0400-0730
1300-1630
2200-0130 |
0400-0730
1300-1630
2200-0100 |
0400-0900
1300-1615
2200-0115 |
0400-0730
1300-1600
2200-0115 |
0400-0900
1300-1615
2200-0115 |
0400-0730
1300-1615
2200-0115 |
0400-0900
1300-1700
2200-0115 |
| 30.03.09 to 24.10.09 |
0400-0730
1300-1900
2200-0130 |
0400-0730
1300-1900
2200-0130 |
0400-0930
1300-1900
2200-0130 |
0400-0730
1300-1900
2200-0130 |
0400-0730
1300-1900
2200-0130 |
0400-0730
1300-1630
2200-0130 |
0400-0730
1300-1630
2200-0130 |
CUSTOMS PROCESSING
1. Scheduled airline services:
a. Wellington airport is designated a Customs airport under Section 9 of the Customs and Excise Act 1996.
b. The above working hours of Customs have been determined by the Chief Executive in accordance with Regulation 3 (b) of the Customs and Excise Regulations 1996.
c. Customs officers are only in attendance at Wellington airport when processing scheduled international services.
2. Non-scheduled aircraft:
a. All other non-scheduled aircraft (including private, charter and corporate) intending to arrive at or depart from Wellington airport should provide at least 24 hours prior notice. Please ensure you make direct/personal contact with the on-call Customs officer:
On-call Customs officer: 029 2466704; or Chief Customs Officers on 029 5861112; or 029 2457144
New Zealand Customs Service, PO Box 2218, Wellington 6140
Tel: 04 3881143
Fax: 04 3884901
Website: www.customs.govt.nz
b. Charges may also be levied for processing outside of the scheduled international services under Regulations 4 and 5 of the Customs and Excise Regulations 1996.
3. This Notice:
a. This Notice is for administrative purposes and updated quarterly by the New Zealand Customs Service.
b. As airline schedules can change at relatively short notice, this information should not be used for other than the purpose intended.
OTHER CONTACT INFORMATION
DUNEDIN INTERNATIONAL AIRPORT LTD
The current international flight schedule at Dunedin airport requires Customs to have staff on site as shown below:
| |
Monday |
Tuesday |
Wednesday |
Thursday |
Friday |
Saturday |
Sunday |
| 18.01.09 to 29.03.09 |
1330-1700 |
1330-1700 |
|
1330-1700 |
1330-1700 |
1330-1700 |
1330-1700 |
| 30.03.09 to12.04.09 |
1330-1700 |
1330-1700 |
|
1330-1700 |
|
1330-1700 |
|
| 13.04.09 to19.04.09 |
1330-1700 |
1330-1700 |
|
|
|
1330-1700 |
|
| 20.04.09 to 03.05.09 |
|
1330-1700 |
|
|
|
1330-1700 |
|
| 04.05.09 to 05.07.09 |
|
|
|
|
|
1330-1700 |
|
| 06.07.09 to11.10.09 |
|
1330-1700 |
|
|
|
1330-1700 |
|
CUSTOMS PROCESSING
1. Scheduled airline services:
a. Dunedin airport is designated a Customs airport under Section 9 of the Customs and Excise Act 1996.
b. The above working hours of Customs have been determined by the Chief Executive in accordance with Regulation 3 (b) of the Customs and Excise Regulations 1996.
c. Customs officers are only in attendance at Dunedin airport when processing scheduled international services.
2. Non-scheduled aircraft:
a. All other non-scheduled aircraft (including private, charter and corporate) intending to arrive at or depart from Dunedin airport should provide at least 24 hours prior notice. Please ensure you make direct/personal contact with the on-call Customs officer.
On-call Customs officer: Chief Customs Officer on 029 4715331 or Team Leader on 029 2457018
New Zealand Customs Service, Private Bag 1928, Dunedin
Tel: 03 4779251
Fax: 03 4776773
Email: alan.black@customs.govt.nz and Dunedin.AirportT/L@customs.govt.nz
Website: www.customs.govt.nz
b. Charges may also be levied for processing outside of the scheduled international services under Regulations 4 and 5 of the Customs and Excise Regulations 1996.
3. This Notice:
a. This Notice is for administrative purposes and updated quarterly by the New Zealand Customs Service.
b. As airline schedules can change at relatively short notice, this information should not be used for other than the purpose intended.
OTHER CONTACT INFORMATION
QUEENSTOWN AIRPORT CORPORATION LTD
The current international flight schedule at Queenstown airport requires Customs to have staff on site as shown below:
| |
Monday |
Tuesday |
Wednesday |
Thursday |
Friday |
Saturday |
Sunday |
| 01.11.08 to 29.03.09 |
|
1300-1700 |
1300-1700 |
|
|
1100-1700 |
1300-1700 |
| 30.03.09 to 21.06.09 |
|
|
1300-1600 |
|
|
1300-1700 |
|
| 22.06.09 to 01.07.09 |
|
1300-1700 |
1230-1600 |
|
|
1230-1700 |
1130-1600 |
| 02.07.09 to 05.07.09 |
|
|
|
1330-1700 |
1400-1700 |
1130-1700 |
1130-1700 |
| 06.07.09 to13.09.09 |
1330-1630 |
1300-1700 |
1230-1600 |
1330-1700 |
1400-1700 |
1130-1700 |
1130-1700 |
| 14.09.09 to 26.09.09 |
|
1300-1700 |
1230-1600 |
1400-1700 |
1400-1700 |
1130-1700 |
1130-1700 |
| 27.09.09 to 30.09.09 |
|
1330-1700 |
1230-1600 |
|
|
|
1400-1700 |
CUSTOMS PROCESSING
1. Scheduled airline services:
a. Queenstown airport is designated a Customs airport under Section 9 of the Customs and Excise Act 1996.
b. The above working hours of Customs have been determined by the Chief Executive in accordance with Regulation 3 (b) of the Customs and Excise Regulations 1996.
c. Customs officers are only in attendance at Queenstown airport when processing scheduled international services.
2. Non-scheduled aircraft:
a. All other non-scheduled aircraft (including private, charter and corporate) intending to arrive at or depart from Queenstown airport should provide at least 24 hours prior notice. Please ensure you make direct/personal contact with the on-call Customs officer.
On-call Customs officer: 029 2354092
New Zealand Customs Service, PO Box 14086, Christchurch Airport, Christchurch 8544
Email: queenstown.airport@customs.govt.nz
Website: www.customs.govt.nz.
b. Charges may also be levied for processing outside of the scheduled international services under Regulations 4 and 5 of the Customs and Excise Regulations 1996.
3. This Notice:
a. This Notice is for administrative purposes and updated quarterly by the New Zealand Customs Service.
b. As airline schedules can change at relatively short notice, this information should not be used for other than the purpose intended.
OTHER CONTACT INFORMATION
PALMERSTON NORTH AIRPORT LTD
The information below reflects the current arrangement with Palmerston North Airport Limited since regular scheduled international flights ceased there in March 2008:
- Note: The New Zealand Customs Service at Wellington manages all requests for Customs to process ad hoc craft arrivals and departures at Palmerston North airport.
- As Customs no longer has staff based at Palmerston North the Chief Executive of the New Zealand Customs Service has determined there are no working hours of Customs at Palmerston North airport.
- Refer to Section 2 below – "non-scheduled aircraft" for further advice.
CUSTOMS PROCESSING
1. Scheduled airline services:
a. Currently, there are no scheduled international services at Palmerston North airport.
b. Palmerston North airport remains designated as a Customs airport under Section 9 of the Customs and Excise Act 1996, however, no working hours of Customs have been determined by the Chief Executive in accordance with Regulation 3(b) of the Customs and Excise Regulations 1996.
c. This means that all international aircraft intending to arrive at or depart from Palmerston North airport must obtain Customs prior approval as shown below.
2. Non-scheduled aircraft:
a. Except in special circumstances, all non-scheduled aircraft (including private, charter and corporate) intending to arrive at or depart internationally from Palmerston North airport should provide at least 3 days prior notice of the estimated time of arrival or departure of the aircraft in New Zealand.
b. Applicants wishing to arrive/depart at Palmerston North airport are required to contact Customs at Wellington:
On-call Customs officer: 029 2466704; or Chief Customs Officer on 029 2457144 or 029 5861112
New Zealand Customs Service, PO Box 2218, Wellington
Tel: 04 3881143
Fax: 043884901
Email: Wgtnairandmarine@customs.govt.nz
Website: www.customs.govt.nz
c. While all requests will be considered on a case-by-case basis, approvals will be subject to the availability of staff and limited to aircraft with no more than twelve passengers and crew.
d. All applicants will be required to provide crew, passenger and other information in advance.
e. Charges may also be levied under Regulations 4 and 5 of the Customs and Excise Regulations 1996.
3. This Notice:
a. This Notice is for administrative purposes and updated as necessary by the New Zealand Customs Service.
b. As airline schedules can change at relatively short notice, this information should not be used for other than the purpose intended.
OTHER CONTACT INFORMATION
HAMILTON - WAIKATO REGIONAL AIRPORT LTD
The information below reflects the situation at Waikato Regional Airport Ltd since regular scheduled international flights ceased there on 21 April 2009:
- The New Zealand Customs Service at Auckland manages all requests for Customs to process ad hoc craft arrivals and departures at Hamilton airport.
- Customs no longer has staff based at Hamilton airport and the Chief Executive of the New Zealand Customs Service has determined there are no working hours of Customs at Hamilton airport.
- Refer to Section 2 below – "non-scheduled aircraft" for further advice.
CUSTOMS PROCESSING
1. Scheduled airline services:
a. Currently, there are no scheduled international services at Hamilton airport.
b. Hamilton airport remains designated as a Customs airport under Section 9 of the Customs and Excise Act 1996, however, no working hours of Customs have been determined by the Chief Executive in accordance with Regulation 3 (b) of the Customs and Excise Regulations 1996.
c. This means that all international aircraft intending to arrive at or depart from Hamilton airport must obtain customs prior approval as shown below.
2. Non-scheduled aircraft:
a. Except in special circumstances, all non-scheduled aircraft (including private, charter and corporate) intending to arrive at or depart internationally from Hamilton airport should provide at least 3 days prior notice of the estimated time of arrival or departure of the aircraft in New Zealand.
b. Applicants wishing to arrive/depart at Hamilton airport are required to contact Customs at Auckland:
New Zealand Customs Service
PO Box 73003, Auckland Airport, Manukau 2150
Tel: 09 2750842 or 09 2569087
Fax: 09 2755634
Email: aklairsupport@customs.govt.nz (Monday to Friday 0800 - 1630)
Website: www.customs.govt.nz
c. While all requests will be considered on a case-by-case basis, approvals will be subject to the availability of staff and limited to aircraft with no more than twelve passengers and crew.
d. All applicants will be required to provide crew, passenger and other information in advance.
e. Charges may also be levied under Regulations 4 and 5 of the Customs and Excise Regulations 1996.
3. This Notice:
a. This Notice is for administrative purposes and updated as necessary by the New Zealand Customs Service.
b. As airline schedules can change at relatively short notice, this information should not be used for other than the purpose intended.
OTHER CONTACT INFORMATION
Customs Charges and Levies
All Customs charges and levies are regulated by law. Regulation 4 and 5 of the Customs Regulations 1996 provide for the conditions under which charges may be levied and the amount of those charges.