Trade Assurance – Import entry audit and supporting information facility changes

The New Zealand Customs Service as an organisation is constantly seeking to innovate and find new and better ways of conducting its business. Trade Assurance embraces this attitude and, among other priorities, is implementing a single national work queue. This concept will enable import entries stopped for compliance activity to be routed to wherever capacity exists to process them in the most expeditious manner.  

Hand-in-hand with this initiative will be a move to accepting documentation by email. Electronic documentation will be essential to the successful operation of the national work queue. Electronic documentation will be able to be forwarded by the Work Queue Controller to any officer located in any port where Trade Assurance has a presence. With documents potentially available nationwide almost as soon as the entry is held for action by Trade Assurance, delays in processing will be minimised.  

This initiative will also have significant benefits by reducing the large quantities of paper consumed with the current system of faxing documents, resulting in a reduction of both the financial and environmental costs that come with purchase and disposal of these quantities of paper. It will soon be possible to email documents to trade.assurance@customs.govt.nz.  

There will shortly be further advice over the format and requirements for the emailing of documents and notification of a commencement date.

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