To take up an operational role with Customs you need to join us as a trainee Customs officer. Newly graduated trainee Customs officers are usually appointed to Auckland International Airport. Please refer to the Trainee Customs officer section for further information.
Operational roles include airports, marine, inspections, investigations, intelligence, service delivery, and compliance audits.
Throughout your career with Customs you may be involved with any number of border protection roles, including inspecting parcels at the international mail centre, investigating drugs imported into New Zealand and prosecuting those involved, facilitating passengers through an international airport, providing advice to importers, or even be deployed on maritime patrols.
Some operational roles can be physically demanding, so you need to be physically fit and well. Customs officers working in a sea cargo inspection facility might unload every item in a shipping container, exam it, then repack the container exactly as it was. Those involved in searching ships can be working within very confined and dirty spaces, while at the airport officers can be on their feet for the majority of the day, talking to passengers, and patrolling the border.
This detail was last updated on
Tuesday, 17 June 2014
As a Customs officer, you need to be agile and flexible in your approach to work. All Customs officers must be prepared to moved around work areas depending on operational requirements. From time to time we require our officers based at the airport to assist with inspecting cargo at an inspections facility. Or, from other work areas officers might be bought into the airport to assist with facilitating passengers over the busy Christmas period.