Each year, Customs advertises entry-level trainee Customs officer positions. Typically we recruit between 15 and 30 trainees in each intake.
Short-listed candidates are invited to attend an assessment day where they will sit academic, physical capability, and personality profile tests. You need to pass assessment day requirements to progress to the interview stage.
Interviews are competency-based. Candidates will be asked about specific examples or instances from their lives which demonstrate that they have the competencies outlined in the role description.
Once accepted, trainees begin five months training. This includes five weeks of residential training – usually in Wellington – and approximately 15 weeks of on-the-job training in Auckland. Here they are rotated through all the different operational areas of Customs, such as airports, marine, client services and inspections. Throughout the programme trainees are continually assessed to ensure they are meeting the required standards.
On graduation, trainees are assigned to an operational area, according to Customs’ requirements. Generally, these positions are in Auckland but no location can be guaranteed.
As a trainee Customs officer you would enter Customs as part of a group. From day one, you would all go through your training programme together. You would develop the values, knowledge and skills to enable you to represent Customs with authority and professionalism. And you could also expect to make a lot of great new friends.
During your career, you would be expected to continue to develop and expand your technical, professional and leadership skills. This may take you to specialist training courses, technical institutions or university.
This detail was last updated on
Tuesday, 02 December 2014