For all general Customs enquiries, please get in touch with our National Contact Centre on the numbers listed below. These numbers and email address are monitored from Monday to Friday, 7:00 am to 6:00 pm (excluding public holidays).
National Contact Centre
|Free phone within New Zealand:
||0800 428 786 (0800 4 CUSTOMS)|
|Calling from Australia free phone:
||1800 301 861|
|Calling from overseas:
||+64 9 927 8036|
|Fax within New Zealand:
||09 927 8019|
|Faxing from overseas:
||+64 9 927 8019|
New Zealand Customs Service
PO Box 2218
Customs may choose to record calls received on its 0800 428 786 number. For further information about this – see our Privacy & security page.
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