Customs designated airports

City: Hamilton

Physical address: c/o Auckland International Airport, Customs Terminal Office, Mezzanine Floor, International Terminal, Auckland International Airport, Mangere, Auckland

Phone number(s): Auckland +64 9 926 5613, After Hours +64 9 255 6697

Fax number(s): Auckland +64 9 927 8294

​Ohakea Airport is operated by the Royal New Zealand Air Force and is designated as a Customs place with the following conditions and restrictions:

• aircraft operated by the Royal New Zealand Defence Forces, Visiting Forces, and their supporting aircraft; and
• aircraft required to divert from another Customs airport due to navigational requirements, stress of weather or other necessity; and in such circumstances, all passengers and goods must remain onboard the aircraft until disembarkation or unloading is permitted by a Customs officer; and
• other aircraft, subject to Customs’ prior approval being obtained and at least three working days’ notice is given in seeking such approval.

There are no working hours of Customs determined under Regulation 3(b) of the Customs and Excise Regulations 1996.

City: c/o Wellington

Physical address: The Customhouse, 1 Hinemoa Street, Harbour Quays, Wellington

Phone number(s): Customhouse +64 9 901 4500; Airport +64 4 901 4805; ITOC +64 9 927 8240 (after hours)

Fax number(s): Customhouse +64 9 901 4555; Airport +64 4 388 4901; ITOC +64 9 913 9978 (after hours)

​There are no working hours of Customs determined under Regulation 3(b) of the Customs and Excise Regulations 1996.

• Palmerston North Airport Limited must obtain Customs’ prior approval for any international arrival at or departure from Palmerston North Airport.
• Palmerston North Airport Limited will give the Customs Service at least 3 working days' notice of the proposed arrival or departure of any international flights at or from Palmerston North Airport.
• Palmerston North Airport Limited will not allow the arrival or departure of any international flights carrying a combined total of passengers and crew in excess of 12 without the prior permission of the Customs Service.

For further information, contact New Zealand Customs Service at Wellington, or at ITOC, as below.

City: c/o Wellington

Physical address: The Customhouse, 1 Hinemoa Street, Harbour Quays, Wellington

Phone number(s): Customhouse +64 9 901 4500; Airport +64 4 901 4805; ITOC +64 9 927 8240 (after hours)

Fax number(s): Customhouse +64 9 901 4555; Airport +64 4 388 4901; ITOC +64 9 913 9978 (after hours)

City: Queenstown

Physical address: c/o Airport Help, Queenstown Airport Corporation, Level 1, Terminal Building, Sir Henry Wrigley Drive, Queenstown

Phone number(s): Queenstown Airport +64 3 901 0847; ITOC +64 9 927 8240 (after hours)

Fax number(s): Queenstown Airport +64 3 901 0849; ITOC +64 9 913 9978 (after hours)

Rotorua airport is designated as a Customs place with the following conditions and restrictions imposed: 

• That the arrival and departure of aircraft at Rotorua airport shall be limited to scheduled international passenger services only, to the exclusion of air freight operations.
• That Rotorua International Airport Ltd must obtain Customs’ prior approval for any non-scheduled international arrivals at or departures from Rotorua Airport, and give at least three working days’ notice in seeking such approvals.

Working hours of Customs – from 01.02.2013 until 26.10.2013

City: Rotorua

Physical address: c/o Auckland International Airport, Customs Terminal Office, Mezzanine Floor, International Terminal, Auckland International Airport, Mangere, Auckland

Phone number(s): Rotorua +64 7 921 3112; Auckland +64 9 255 6697

Fax number(s): Rotorua +64 7 921 3113; Auckland +64 9 927 8294

Working hours of Customs – from 01.10.2012 until further notice

For further information, contact New Zealand Customs Service at Wellington, or at ITOC, as below.

City: Wellington

Physical address: The Customhouse, 1 Hinemoa Street, Harbour Quays, Wellington

Phone number(s): Customhouse +64 4 901 4500; Airport +64 4 901 4805; ITOC +64 9 927 8240 (after hours)

Fax number(s): Customhouse +64 4 901 4555; Airport +64 4 388 4901; ITOC +64 9 913 9978 (after hours)

​Whenuapai Airport is operated by the Royal New Zealand Air Force and is designated as a Customs place with the condition and restriction that the arrival and departure of aircraft at Whenuapai Airport shall be limited to aircraft operated by the New Zealand Defence Forces, Visiting Forces, and their supporting aircraft.

City: c/o Auckland

Physical address: c/o Auckland International Airport, Customs Terminal Office, Mezzanine Floor, International Terminal, Auckland International Airport, Mangere, Auckland

Phone number(s): +64 9 926 5613

Fax number(s): +64 9 927 8294