Customs offices

Customs has a presence at locations throughout New Zealand, covering the main air and sea ports.

Customs also has offices in Bangkok, Beijing, Brussels, Canberra and Washington DC.

For all general Customs enquiries, please get in touch with our National Contact Centre directly, by going to the Make a general enquiry page.

This description was last updated on: Tuesday, 29 April 2014 .

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Physical address: Customhouse, 50 Anzac Avenue, PO Box 29, Shortland Street, Auckland 1140

Postal address:

City: Auckland

Phone number(s): +64 9 927 8000

Fax number(s): +64 9 927 8010

Email address:

Physical address: 21 Tom Pearce Drive, Auckland Airport, PO Box 73003, Auckland Airport, Manukau 2150

Postal address:

City: Auckland

Phone number(s): +64 9 255 6691

Fax number(s): N/A

Email address: IPR@customs.govt.nz (Copyright and trade mark enquiries)

Physical address: Lawrence Stevens Drive, PO Box 73003, Auckland Airport, Manukau 2150

Postal address:

City: Auckland

Phone number(s): +64 9 927 8159

Fax number(s): +64 9 256 7287

Email address:

Counter opening hours: 08:00 – 16:30

Physical address: Customhouse, 50 Anzac Avenue, PO Box 29, Shortland Street, Auckland 1140

Postal address:

City: Auckland

Phone number(s): +64 9 927 8465

Fax number(s): +64 9 927 8016

Email address:

Physical address: Customhouse, 50 Anzac Avenue, PO Box 29, Shortland Street, Auckland 1140

Postal address:

City: Auckland

Phone number(s): +64 9 927 8348 (Client codes); +64 9 927 8405 (Supplier codes). Urgent requests: +64 9 927 8465 (Client/supplier codes)

Fax number(s): +64 9 927 8015

Email address:

Physical address: Customhouse, 50 Anzac Avenue, Auckland

Postal address:

City: Auckland

Phone number(s): +64 9 927 8335 (Excise); +64 9 927 8304 (General licensing)

Fax number(s):

Email address:

Counter opening hours: 08:30 – 16:30

Physical address: Auckland Biosecurity Inspections Centre, Tom Pearce Drive, PO Box 73003, Auckland Airport, Manukau 2150

Postal address:

City: Auckland

Phone number(s): +64 9 927 8216

Fax number(s): +64 9 256 4010

Email address:

Physical address: Customs Terminal Office, Mezzanine Floor, International Terminal, PO Box 73003, Auckland Airport, Manukau 2150

Postal address:

City: Auckland

Phone number(s): +64 9 926 5613

Fax number(s): +64 9 275 5634

Email address:

Physical address: New Zealand Embassy, 14th Floor, M Thai Tower, All Seasons Place, 87 Wireless Road, Lumpini, Bangkok 10330, Thailand

Postal address: Box 2719, Bangkok 10501, Thailand

City: Bangkok

Phone number(s): +66 2255 1287

Fax number(s): +66 2254 9488

Email address:

Physical address: New Zealand Embassy, 1 Ritan Dongerjie, Chaoyang District, Beijing 100600, People's Republic of China

Postal address:

City: Beijing

Phone number(s): +86 10 8532 7000

Fax number(s): +86 10 6532 3424

Email address:

Physical address: New Zealand Embassy and Mission of New Zealand to the European Union, Avenue des Nerviens 9–31, PO Box 9 B–1040, Brussels

Postal address:

City: Brussels

Phone number(s): +32 2512 1040

Fax number(s): +32 2513 4856

Email address:

Physical address: New Zealand High Commission, Commonwealth Avenue, Canberra, ACT 2600, Australia

Postal address:

City: Canberra

Phone number(s): +61 2 627 04211 (General enquiries from within Australia: Freephone 1800 301 861)

Fax number(s):

Email address:

Counter opening hours: 08:00 – 17:00

Physical address: The Customhouse, 6 Orchard Road, PO Box 14086, Christchurch Airport, Christchurch 8544

Postal address:

City: Christchurch

Phone number(s): +64 3 940 4500; +64 3 940 4595 (Service Delivery)

Fax number(s): +64 3 940 4586; +64 3 940 4587 (Service Delivery)

Email address:

Counter opening hours: 08:00 – 16:30

Physical address: The Customhouse, 32 Portsmouth Drive, Private Bag 1928, Dunedin 9054

Postal address:

City: Dunedin

Phone number(s): +64 3 951 3377

Fax number(s): +64 3 951 3395

Email address:

Physical address: The Customhouse, 32 Portsmouth Drive, Dunedin

Postal address:

City: Dunedin

Phone number(s): +64 3 951 3378

Fax number(s): +64 3 951 3394

Email address:

Physical address: c/o Auckland International Airport

Postal address:

City: Hamilton

Phone number(s): +64 9 275 9059

Fax number(s): +64 9 256 8648

Email address:

Physical address: Level 1, 137 Spey Street, PO Box 840, Invercargill 9840

Postal address:

City: Invercargill

Phone number(s): +64 3 218 7329

Fax number(s): +64 3 218 7328

Email address:

Physical address: PO Box 14086, Christchurch Airport, Christchurch 8544

Postal address: PO Box 14086, Christchurch Airport, Christchurch 8544

City: Lyttelton

Phone number(s): +64 3 940 4505

Fax number(s): N/A

Email address:

Counter opening hours: 08:00 – 16:30

Physical address: 6 Ossian Street, Ahuriri, PO Box 440, Napier 4140.

Postal address:

City: Napier

Phone number(s): +64 6 974 1350

Fax number(s): +64 6 974 1361

Email address:

Counter opening hours: 13:00 – 16:30

Physical address: 118 Vickerman Street (Ministry of Fisheries Building), Port Nelson, PO Box 66, Nelson 7040

Postal address:

City: Nelson

Phone number(s): +64 3 989 3530

Fax number(s): +64 3 989 3531

Email address:

Counter opening hours: 08:00 – 16:30

Physical address: Port Taranaki Centre, 2–8 Bayly Road, PO Box 136, Taranaki Mail Centre, New Plymouth 4340

Postal address:

City: New Plymouth

Phone number(s): +64 6 968 6101

Fax number(s): +64 6 968 6109

Email address:

Physical address: Marina Building, Baffin Street, Opua, PO Box 108, Opua 0241, Northland

Postal address:

City: Opua

Phone number(s): +64 29 602 1669; or +64 29 245 7981

Fax number(s): +64 9 402 7344

Email address: opuamarine@customs.govt.nz

Physical address: c/o Airport Help, Queenstown Airport Corporation, Level 1, Terminal Building, Sir Henry Wrigley Drive, Queenstown

Postal address:

City: Queenstown

Phone number(s): +64 3 901 0847

Fax number(s): +64 3 901 0849

Email address:

Physical address: c/o Auckland International Airport

Postal address:

City: Rotorua

Phone number(s): +64 9 275 9059

Fax number(s): +64 9 256 8648

Email address:

Counter opening hours: 08:00 – 16:30

Physical address: Level 7, Harrington House, 32 Harington Street, Tauranga 3110; PO Box 13204, Tauranga Central 3141

Postal address:

City: Tauranga

Phone number(s): +64 7 928 7680

Fax number(s): +64 7 928 7681

Email address: