Customs ports of entry

All seagoing craft arriving in New Zealand must arrive at or depart from a Customs place (Customs port).

The only exceptions are in extraordinary circumstances, such as an emergency, or if prior approval is given by the Chief Executive of the New Zealand Customs Service.

Gaining prior approval for an exception is essential. Please refer to application form NZCS 362.

The form also contains guidelines, advice and information for applicants.

If your request to arrive at or depart from an alternative to a Customs place is declined, you must use a Customs port.

The following are New Zealand Customs ports of entry for visiting craft.

This description was last updated on: Tuesday, 22 February 2011 .

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​General information 

Position
Latitude: 36º 40.00S Longitude: 174º 54.50E
Charts of area
Refer NZ Chart Catalogue NZ 202/NZ 5322
Customs/Ministry for Primary Industries berth/jetty
Floating Pontoon is located on the east side of Captain Cook Wharf, Auckland, approximate position
Latitude 36 50.588s Longitude 174 46.205e.
Port draughts at arrival station
7.6 metres at Chart Datum. Contact Harbour Control to confirm the port draught at the time of your arrival.
Radio contact​
Not less than 48 hours prior to estimated time of arrival. Taupo Maritime Radio on 4125Khz or 6215Khz or VHF Ch 16.
Local radio contact
Auckland Harbour Control on VHF Ch 16/12
 

Small craft and yacht contact details

Customs
Address: 22 Tinley St (off Quay St)
Postal Address: PO Box 29, Auckland 1140
Phone (Business Hours): +64 9 307 6516 or
+64 29 296 1375
Phone (After Hours): +64 9 307 6516 or
+64 29 359 6738
Ministry for Primary Industries
Phone (Business Hours): +64 9 909 3019
Fax: +64 9 303 3037
 

Commercial vessel contact details

Customs
Phone (Business Hours): +64 9 307 6516
Phone (After Hours): +64 29 296 1375 or
+64 29 359 6738
Fax: +64 9 927 8006
Ministry for Primary Industries
Phone (Business Hours): +64 9 909 3019
Fax: +64 9 303 3037
Maritime New Zealand district office
Phone (Business Hours): +64 9 307 1370;
+64 9 309 3573
Fax: +64 9 309 3573
Auckland Regional Health Service
Phone (Business Hours): +64 9 623 4600
Phone (After Hours): +64 9 623 4600
Fax: +64 9 630 7431
 

Cruise vessel contact details

Customs
Phone (Business Hours): +64 9 359 6620 or
+64 29 359 6622
Fax: +64 9 927 8006
Ministry for Primary Industries 
Phone (Business Hours): +64 9 909 3019
Fax: +64 9 303 3037
 

Ports of Auckland Limited

Physical address: Level 1, Ports of Auckland Building, Sunderland Street, Mechanics Bay, Auckland 1010. PO Box 1281, Auckland 1140, New Zealand.

Postal address:

City: Auckland

Phone number(s): +64 9 348 5000

Fax number(s): +64 9 348 5005

Email address:

​General information 

Position
Latitude: 46º 36.82S Longitude: 168º 21.85E
Charts of area
Refer NZ Chart Catalogue NZ 6821
Customs/Ministry for Primary Industries berth/jetty
Contact Harbour Control for advice on where to berth.
Port draughts at arrival station
Contact Harbour Control to confirm the port draught at the time of your arrival.
Radio contact​
Not less than 48 hours prior to estimated time of arrival. Taupo Maritime Radio on 4125Khz or 6215Khz or VHF Ch 16.
Local radio contact
South Port Bluff Harbour Radio on VHF Ch 16.
 

Small craft and yacht contact details

Customs
Address: Level 1, 137 Spey Street, Invercargill
Postal Address: PO Box 840, Invercargill 9840
Phone (Business Hours): +64 3 218 7329
Phone (After Hours): +64 29 281 7920 or
+64 29 335 1800
Fax: +64 3 218 7328
Ministry for Primary Industries
Phone (Business Hours): +64 3 948 2105
Phone (After Hours): +64 29 948 2105
Fax: +64 3 948 2109
 

Commercial vessel contact details

Customs
Phone (Business Hours): +64 3 218 7329 or
+64 3 281 7330
Fax: +64 3 218 7328
Ministry for Primary Industries
Phone (Business Hours): +64 3 948 2105
Fax: +64 3 948 2109
Maritime New Zealand
Phone (Business Hours): +64 3 212 8958
Fax: +64 3 212 5878
Public Health South
Phone (Business Hours): +64 3 211 0900
Phone (After Hours): +64 26 254 8125
Fax: +64 3 211 0899
 

Cruise vessel contact details

Customs
Phone (Business Hours): +64 3 218 7329
Fax: +64 3 218 7328
Ministry for Primary Industries
Phone (Business Hours): +64 3 948 2105
Fax: +64 3 948 2109
 
South Port New Zealand Limited

Physical address: Island Harbour, Bluff, New Zealand. PO Box 1, Bluff 9842.

Postal address:

City: Bluff

Phone number(s): +64 3 212 8159

Fax number(s): +64 3 212 8685

Email address:

General information 

Position
Latitude: 45° 53S Longitude: 170° 30E
Charts of area
Refer NZ Chart Catalogue NZ 6612
Customs/Ministry for Primary Industries berth/jetty
Container Terminal or Dunedin Yacht Club
Port draughts at arrival station
Contact Harbour Control to confirm the port draught at the time of your arrival.
Radio contact​
Not less than 48 hours prior to estimated time of arrival. Taupo Maritime Radio on 4125Khz or 6215Khz or VHF Ch 16.
Local radio contact
Tairoa Head Radion ZMH32 VHF call on CH 16 working Ch 14 listening watch channel 62, SSB23128, 4125, 6215 and 8255kHz
 

Small craft and yacht contact details

Customs
Address: 32 Portsmouth Drive, Dunedin
Postal Address: Private Bag 1928, Dunedin 9054
Phone (Business Hours): +64 3 951 3377
or +64 3 951 3378
Phone (After Hours): +64 29 450 1022
Fax: +64 3 951 3395 or +64 3 951 3394
Ministry for Primary Industries
Phone (Business Hours): +64 3 951 4707
Fax: +64 3 951 4711
 

Commercial vessel contact details

Customs
Phone (Business Hours): +64 3 951 3378
or +64 3 951 3394
Phone (After Hours): +64 29 450 1022
Fax: +64 3 951 3395
Ministry for Primary Industries
Phone (Business Hours): +64 3 951 4707
Fax: +64 3 951 4711
Maritime New Zealand
Phone (Business Hours): +64 3 477 4055
Fax: +64 3 477 9121
Public Health South
Phone (Business Hours): +64 3 476 9800
Phone (After Hours): +64 3 474 0999
Fax: +64 3 476 9858
 

Cruise vessel contact details

Customs
Phone (Business Hours): +64 3 951 3377
or +64 3 951 3378
Fax: +64 3 951 3395 or +64 3 951 3394
Ministry for Primary Industries
Phone (Business Hours): +64 3 951 4707
Fax: +64 3 951 4711
 

Port Otago Limited

Physical address: PO Box 8, Port Chalmers 9023, New Zealand.

Postal address:

City: Dunedin

Phone number(s): +64 3 472 7890

Fax number(s): +64 3 472 7891

Email address:

The Fiordland Customs place is restricted to the arrival and departure of specified cruise vessels approved under a Deed of Agreement signed between Environment Southland and the New Zealand Cruise Ship Industry. Various other conditions also apply in relation to Customs processing requirements.

There is no provision for other overseas craft to arrive at or depart from Fiordland, including Milford Sound. Such craft must, therefore, arrive at or depart from a Customs port of entry. 

For further information contact:

Customs
Cruise Vessel Coordinator
New Zealand Customs Service
PO Box 29
Shortland Street
Auckland 1140

Phone: +64 9 359 6620
Mobile: +64 29 359 6622
Fax: +64 9 927 8006
Email: cruiseship@customs.govt.nz


Environment Southland

Physical address: Corner of North Road and Price Street, Waikiwi, Invercargill 9810, Southland, New Zealand. Private Bag 90116, Invercargill 9840, Southland, New Zealand.

Postal address:

City: Invercargill

Phone number(s): +64 3 211 5115; After hours: +64 3 211 5225 (24 Hours) or 0800 76 88 45 (Southland only)

Fax number(s): +64 3 211 5252

Email address:

General information 

Position
Latitude: 38º 42.00S Longitude: 178º 00.00E
Charts of area
Refer NZ Chart Catalogue NZ 5613
Customs/Ministry for Primary Industries berth/jetty
Contact Harbour Control for advice.
Port draughts at arrival station
Contact Harbour Control to confirm the port draught at the time of your arrival.
Radio contact​
Not less than 48 hours prior to estimated time of arrival. Taupo Maritime Radio on 4125Khz or 6215Khz or VHF Ch 16.
Local radio contact
VHF Ch 16 – 0700 to 1630 Monday to Friday are the listening watch hours. Contact Napier Harbour Control on VHF Ch 16.
 

Small craft and yacht contact details

Customs
Address: 6 Ossian Street, Ahuriri, Napier 4110
Postal Address: PO Box 440, Napier 4140
Phone (Business Hours): +64 6 974 1350
Phone (After Hours): +64 29 295 9671
Fax: +64 6 974 1361
Ministry for Primary Industries 
Phone (Business Hours): +64 6 867 6888
Phone (After Hours): +64 29 894 4521
Fax: +64 6 867 6889
 

Commercial vessel contact details

Customs
Phone (Business Hours): +64 6 974 1350
Phone (After Hours): +64 29 295 9671
Fax: +64 974 1361
Ministry for Primary Industries
Phone (Business Hours): +64 6 867 6888
Fax: +64 6 867 6889
Tairawhiti District Health Board
Phone (Business Hours): +64 6 869 0570
Phone (After Hours): +64 6 869 0570
Fax: +64 6 869 0587
 

Cruise vessel contact details

Customs
Phone (Business Hours): +64 6 974 1350
Fax: +64 6 974 1361
Ministry for Primary Industries
Phone (Business Hours): +64 6 867 6888
Fax: +64 6 867 6889
 

Eastland Port Limited

Physical address: 172 Carnarvon Street, PO Box 1048, Gisborne 4040, New Zealand

Postal address:

City: Gisborne

Phone number(s): +64 6 869 0700

Fax number(s): +64 6 867 8563

Email address:

General information 

Position
Latitude: 43º 36.50S Longitude: 172º 43.00E
Charts of area
Refer NZ Chart Catalogue NZ 6321
Customs Marine Intelligence
Phone: 0800 248 866
Fax: 0800 248 877
Customs/Ministry for Primary Industries berth/jetty
Contact Lyttelton Harbour Signal Tower on advice on where to berth.
Port draughts at arrival station
Contact Harbour Control to confirm the port draught at the time of your arrival. Lyttelton Marina (Magazine Bay) – 2.2 metres
Radio contact​
Not less than 48 hours prior to estimated time of arrival. Taupo Maritime Radio on 4125Khz or 6215Khz or VHF Ch 16.
Local radio contact
Lyttelton Harbour Radio on VHF Ch 16. Lyttelton Marina on VHF Ch 16. Signal Tower on VHF Ch 12. Waikuku Radio 5807Khz.
 

Small craft and yacht contact details

Customs
Postal Address: PO Box 14086, Christchurch Airport, Christchurch 8544
Phone: +64 3 940 4505 
Fax: +64 3 924 4233
Ministry for Primary Industries
Phone (Business): +64 3 328 7166
Phone (After Hours): +64 25 201 0561
Fax: +64 3 328 7186
 

Commercial vessel contact details

Customs
Phone: +64 3 940 4505
Ministry for Primary Industries
Phone (Business): +64 3 328 7166
Fax: +64 3 328 7186
Maritime New Zealand
Phone: +64 3 328 8734
Fax: +64 3 328 9423
Community and Public Health
Phone (Business): +64 3 379 9480
Phone (After Hours): +64 26 367 4231
Fax: +64 3 379 6484
 

Cruise vessel contact details

Customs
Phone: +64 3 940 4505
Ministry for Primary Industries
Phone (Business Hours): +64 3 328 7166
Fax: +64 3 328 7186
 ​

Lyttelton Port of Christchurch

Physical address:

Postal address: PO Box 14086, Christchurch Airport, Christchurch 8544

City: Christchurch

Phone number(s): +64 3 940 4505

Fax number(s): N/A

Email address:

General information 

Position
Latitude: 39º 28.20S Longitude: 176º 58.90E
Charts of area
Refer NZ Chart Catalogue NZ 5712
Customs/Ministry for Primary Industries berth/jetty
Contact Harbour Control for advice.
Port draughts at arrival station
Contact Harbour Control to confirm the port draught at the time of your arrival.
Radio contact​
Not less than 48 hours prior to estimated time of arrival. Taupo Maritime Radio on 4125Khz or 6215Khz or VHF Ch 16.
Local radio contact
Napier Harbour Control on VHF Ch 16 – 0700 to 1630 Monday to Friday are the listening watch hours.
 

Small craft and yacht contact details

Customs
Address: 6 Ossian Street, Ahuriri, Napier 4110
Postal Address: PO Box 440, Napier 4140
Phone (business hours): +64 6 974 1350
Phone (after hours): +64 29 295 9671;
Fax: +64 6 974 1361
Ministry for Primary Industries
Phone (business hours): +64 6 835 4229
Phone (after hours) +64 29 894 5026
Fax: +64 6 835 9125
 

Commercial vessel contact details

Customs
Phone (business hours): +64 6 974 1350 
Phone (after hours): +64 29 295 9671
Fax: +64 6 974 1361
Ministry for Primary Industries
Phone (business hours): +64 6 835 4229
Fax: +64 6 835 9125
Maritime New Zealand
Phone (business hours): +64 6 835 4889
Fax: +64 6 831 0008
Hawke's Bay District Health Board
Hawke's Bay District Health Board
Phone (business hours): +64 6 834 1815
Phone (after hours): +64 6 878 8109
Fax: +64 6 835 1816
 

Cruise vessel contact details

Customs
Phone (business hours): +64 6 974 1350 
Fax: +64 6 974 1361 
Ministry for Primary Industries
Phone (business hours): +64 6 835 4229
Fax: +64 6 835 9125
 

Port of Napier

Physical address: PO Box 947 Napier, New Zealand 4140.

Postal address:

City: Napier

Phone number(s): +64 6 833 4400

Fax number(s): +64 6 833 4408

Email address:

General information 

Position
Latitude: 41º 15.40'S Longitude: 173º 16.56'E
Charts of area
Refer NZ Nautical Almanac
Customs/Ministry for Primary Industries berth/jetty
Super yacht berth, Port Nelson
Port draughts at arrival station
Contact to be made with the Harbour Control to confirm the port draught at the time of your arrival 1.8 metres at chart datum.
Radio contact​
Not less than 48 hours prior to estimated time of arrival. Maritime Radio on 4125Khz.
Local radio contact
Nelson Marine Radio. VHF Ch 16/60.
 

Small craft and yacht contact details

Customs
Address: 118 Vickerman Street (Ministry for Primary Industries Building), Port Nelson, Nelson 
Postal Address: PO Box 66, Nelson 7040
Phone (Business Hours): +64 3 989 3530
Shipping on call: +64 3 989 3532
Fax: +64 3 989 3531
Ministry for Primary Industries
Phone: +64 3 545 7774
Fax: +64 3 545 7775
 

Commercial vessel contact details

Customs
Address: 118 Vickerman Street (Ministry for Primary Industries Building), Port Nelson, Nelson 
Postal Address: PO Box 66, Nelson 7040
Phone (Business Hours): +64 3 989 3530
Shipping on call: +64 3 989 3532
Fax: +64 3 989 3531
Ministry for Primary Industries
Phone: +64 3 545 7774
Fax: +64 3 545 7775
Maritime New Zealand
Phone (Business Hours): +64 3 548 2434
Fax: +64 3 548 2998
Nelson Marlborough District Health Board
Phone (Business Hours): +64 3 546 1537
Phone (After Hours): +64 3 546 1800
Fax: +64 3 546 1542
 

Cruise vessel contact details

Customs
Phone (Business Hours): +64 3 989 3530
Shipping on call: +64 3 989 3532
Fax: +64 3 989 3531
Ministry for Primary Industries
Phone: +64 3 545 7774
Fax: +64 3 545 7775
 

Port Nelson Limited

Physical address: 10 Low Street, Port Nelson, PO Box 844, Nelson, New Zealand.

Postal address:

City: Nelson

Phone number(s): +64 3 548 2099

Fax number(s): +64 3 546 9015

Email address:

General information 

Position
Latitude: 39º 03.20S Longitude: 174º 02.50E
Charts of area
Refer NZ Chart Catalogue NZ4432
Customs/Ministry for Primary Industries berth/jetty
Contact Harbour Control
Port draughts at arrival station
Contact Harbour Control to confirm the port draught at the time of your arrival.
Radio contact​
Not less than 48 hours prior to estimated time of arrival. Taupo Maritime Radio on 4125Khz or 6215Khz or VHF Ch 16.
Local radio contact
VHF Ch 12, 16 and 61 (monitored 24 hours). 2182Khz or 4125Khz (for 15 minutes every 4 hours starting at 12 midnight).
 

Small craft and yacht contact details

Customs
Address: 2–8 Bayly Road, New Plymouth
Postal Address: PO Box 136, Taranaki Mail Centre, New Plymouth 4340
Phone (Business/After Hours): +64 6 968 6101
Fax: +64 6 968 6109
Ministry for Primary Industries 
Phone (Business/After Hours): +64 6 968 6116
Fax: +64 6 968 6113
 

Commercial vessel contact details

Customs
Phone (Business/After Hours): +64 6 968 6116 
Fax: +64 6 968 6113
Ministry for Primary Industries
Phone (Business Hours): +64 6 759 1670
Fax: +64 6 759 5649
Maritime New Zealand
Maritime New Zealand does not have an office in New Plymouth, please contact Maritime New Zealand in Wellington. ​
Taranaki District Health Board
Phone (Business Hours): +64 6 753 7798
Phone (After Hours): +64 6 753 7798
Fax: +64 6 753 7788
Telex: UK TLX94070435 PHUT G
 

Cruise vessel contact details

Customs
Phone (Business/After Hours): +64 6 968 6101
Fax: +64 6 968 6109
Ministry for Primary Industries
Phone (Business): +64 6 968 6116
Fax: +64 6 968 6113
 

Port Taranaki Limited

Physical address: Port Taranaki Centre, 2-8 Bayly Road, PO Box 348, New Plymouth 4340, New Zealand.

Postal address:

City: New Plymouth

Phone number(s): +64 6 751 0200

Fax number(s): +64 6 751 0886

Email address:

General information 

Position
Latitude: 35º 18.90S Longitude: 174º 07.30E
Charts of area
Refer NZ Chart Catalogue NZ 202/NZ 5124
Customs/Ministry for Primary Industries berth/jetty
Customs berth inside Opua Marina
Port draughts at arrival station
Contact Harbour Control to confirm the port draught at the time of your arrival. Low tide 4.0 metres approximately.
Radio contact​
Not less than 48 hours prior to estimated time of arrival. Taupo Maritime Radio on 4125Khz or 6215Khz or VHF Ch 16.
Local radio contact
Russell Radio on VHF Ch 16.
 

Small craft and yacht contact details

Customs
Address: Marina Building, Baffin Street, Opua 0200, Northland
Postal Address: PO Box 108, Opua 0241, Northland
Phone (Business Hours): +64 29 602 1669
Phone (After Hours): +64 29 602 1669
Fax: +64 9 402 7344
Ministry for Primary Industries
Phone (24 hours): +64 9 402 5946
Fax: +64 9 402 5980
 
Opua Marina

Physical address: Baffin Street, Opua 0200, Bay of Islands, New Zealand.

Postal address:

City: Bay of Islands

Phone number(s): +64 9 402 7124

Fax number(s): +64 9 402 6124

Email address:

General information 

Position
Latitude: 41º 17.00S  Longitude: 174º 00.50E
Charts of area
Refer NZ Chart Catalogue NZ 6154
Customs/Ministry for Primary Industries berth/jetty
Picton Ferry Terminal Jetties 1, 2, 3. Contact Harbour Control to confirm. 2.8 metres.
Port draughts at arrival station
Contact Harbour Control to confirm the port draught at the time of your arrival.
Radio contact​
Not less than 48 hours prior to estimated time of arrival. Taupo Maritime Radio on 4125Khz or 6215Khz or VHF Ch 16.
Local radio contact
Marlborough Radio on VHF Ch 09/63. Havelock Radio VHF Ch 01/65.
Picton Harbour Radio on VHF Ch 16/19.
 

Small craft and yacht contact details

Customs
Address: 118 Vickerman Street (Ministry for Primary Industries Building), Port Nelson, Nelson 
Postal Address: PO Box 66, Nelson 7040
Phone (Business Hours): +64 3 989 3530
Shipping on call: +64 3 989 3532
Fax: +64 3 989 3531
Ministry for Primary Industries
Phone (24 Hours): +64 3 545 7774
Fax: +64 3 545 7775
 

Commercial vessel contact details

Customs
Address: 118 Vickerman Street (Ministry for Primary Industries Building), Port Nelson, Nelson 
Postal Address: PO Box 66, Nelson 7040
Phone (Business Hours): +64 3 989 3530
Shipping on call: +64 3 989 3532
Fax: +64 3 989 3531
Ministry for Primary Industries
Phone (Business Hours): +64 3 545 7774
Fax: +64 3 545 7775
Maritime New Zealand
Phone: +64 3 520 3068
Fax: +64 3 520 3068 
Nelson Marlborough District Health Board
Phone (Business Hours): +64 3 520 9914
Phone (After Hours): + 64 3 546 1800
Fax: +64 3 578 9517
 

Cruise vessel contact details

Customs
Phone (Business Hours): +64 3 989 3530
Shipping on call: +64 3 989 3532
Fax: +64 3 989  3531
Ministry for Primary Industries
Phone (Business Hours): +64 3 545 7774
Fax: +64 3 545 7775
 

Port Marlborough New Zealand Limited

Physical address: 14 Auckland Street, Picton 7220, New Zealand. PO Box 111 Picton 7250, New Zealand.

Postal address:

City: Picton

Phone number(s): +64 3 520 3399

Fax number(s): +64 3 573 7695

Email address:

General information 

Position
Latitude: 45° 49S Longitude: 170° 39E
Charts of area
Refer NZ Chart Catalogue NZ6612
Customs/Ministry for Primary Industries berth/jetty
Container Terminal or Dunedin Yacht Club
Port draughts at arrival station
Contact Harbour Control to confirm the port draught at the time of your arrival.
Radio contact​
Not less than 48 hours prior to estimated time of arrival. Taupo Maritime Radio on 4125Khz or 6215Khz or VHF Ch 16.
Local radio contact
Tairoa Head Radio on ZMH32 VHF call on CH 16 working Ch 14 listening watch channel 62,
SSB23128, 4125, 6215 and 8255kHz​
 

Small craft and yacht contact details

Customs
Address: 32 Portsmouth Drive, Dunedin
Postal Address: Private Bag 1928, Dunedin 9054
Phone (Business Hours): +64 3 951 3377
or +64 3 951 3378
Phone (After Hours): +64 29 450 1022
Fax: +64 3 951 3395 or +64 3 951 3394
Email: dunedinmarine@customs.govt.nz
Ministry for Primary Industries
Phone (Business Hours): +64 3 951 4707
Fax: +64 3 951 4711
 

Commercial vessel contact details

Customs
Phone (Business Hours): +64 3 951 3378
Phone (After Hours): +64 29 450 1022
Fax: +64 3 951 3394
Ministry for Primary Industries​
Phone (Business Hours): +64 3 951 4707
Fax: +64 3 951 4711
Maritime New Zealand
Phone (Business Hours): +64 3 477 4055
Fax: +64 3 477 9121
Public Health South
Phone (Business Hours): +64 3 474 1700
Phone (After Hours): +64 3 474 0999
Fax: +64 3 474 0221​
 

Cruise vessel contact details

Customs
Phone (Business Hours): +64 3 951 3377
or +64 3 951 3378
Fax: +64 3 951 3395 or +64 3 951 3394
Ministry for Primary Industries
Phone (Business Hours): +64 3 951 4707
Fax: +64 3 951 4711
 

Port Otago Limited

Physical address: PO Box 8, Port Chalmers 9023, New Zealand.

Postal address:

City: Dunedin

Phone number(s): +64 3 472 7890

Fax number(s): +64 3 472 7891

Email address:

​General information 

Position
Latitude: 37º 35.00S Longitude: 176º 12.00E
Charts of area
Refer NZ Chart Catalogue NZ 202/NZ 541/NZ 5411
Customs/Ministry for Primary Industries berth/jetty
Contact Tauranga Port Radio for instructions
Port draughts at arrival station
Contact Harbour Control to confirm the port draught at the time of your arrival. Channel dredged to 11 metres. Marina depths available on request.
Radio contact
Not less than 48 hours prior to estimated time of arrival. Taupo Maritime Radio on 4125Khz or 6215Khz or VHF Ch 16.​
Local radio contact
Tauranga Port Radio on VHF Ch 16 or Tauranga Coastguard on VHF Ch 16
 

Small craft and yacht contact details

Customs
Address: 71–73 Mirrielees Road, Reid Place, Sulphur Point, Tauranga
Postal Address: PO Box 5014, Mount Maunganui
Phone (Business Hours): +64 7 928 7690
Phone (After Hours): +64 29 277 0635
Fax: +64 7 928 7691
Ministry for Primary Industries
Phone (24 Hours): +64 7 927 5700
Fax: +64 7 927 5701
 

Commercial vessel contact details

Customs
Phone (Business Hours): +64 7 928 7690
Phone (After Hours): +64 29 277 0635
Fax: +64 7 928 7691
Ministry for Primary Industries
Phone (24 Hours): +64 7 927 5700
Fax: +64 7 927 5701
Maritime New Zealand
Phone (Business Hours): +64 7 575 2079
Fax: +64 7 575 2083
Toi Te Ora Public Health
Phone (Business Hours): +64 7 571 8975
Phone (After Hours): +64 7 571 8975
Fax: +64 7 578 5485
 

Cruise vessel contact details

Customs
Phone (Business Hours): +64 7 928 7690
Fax: +64 7 928 7691
Ministry for Primary Industries
Phone (Business Hours): +64 7 927 5700
Fax: +64 7 927 5701
 

Port of Tauranga Limited

Physical address: Salisbury Avenue, Mount Maunganui, New Zealand. Private Bag 12504, Tauranga Mail Centre, Tauranga 3143, New Zealand.

Postal address:

City: Tauranga

Phone number(s): +64 7 572 8899

Fax number(s): +64 7 572 8800

Email address:

General information 

Position
Latitude: 44° 24s Longitude: 171° 19E
Charts of area
Refer NZ Chart Catalogue NZ6422
Customs/Ministry for Primary Industries berth/jetty
Contact Harbour Control
Port draughts at arrival station
Contact Harbour Control to confirm the port draught at the time of your arrival.
Radio contact​
Not less than 48 hours prior to estimated time of arrival. Taupo Maritime Radio on 4125Khz or 6215Khz or VHF Ch 16.
Local radio contact
Timaru Harbour Radio calling 2182, Ch16
 

Small craft and yacht contact details

Customs
The Timaru office does not have a public counter, please contact us for an appointment.
 
Address: Level 1, Port of Timaru Building
Cnr Ritchie and Hayes Streets, Timaru
Postal Address: c/o PO Box 318, Timaru 7940
Phone (Business/After Hours): +64 3 956 0154
Fax: +64 3 688 9317
Ministry for Primary Industries
Phone (Business Hours): +64 3 684 2615
Fax: +64 3 684 7196
 

Commercial vessel contact details

Customs
Phone (Business Hours): +64 3 956 0154
Fax: +64 3 688 9317
Ministry for Primary Industries
Phone (Business Hours): +64 3 684 2615
Fax: +64 3 384 7196
Maritime New Zealand
Phone: +64 3 328 7943
Fax: +64 3 328 9423
Community and Public Health
Phone (Business Hours): +64 3 688 6019
Phone (After Hours): +64 3 688 6019
Fax: +64 3 688 6091
 

PrimePort Timaru

Physical address: Maritime House, 1 Marine Parade, PO Box 544, Timaru 7940, New Zealand.

Postal address:

City: Timaru

Phone number(s): +64 3 687 2700 (24 hours)

Fax number(s): +64 3 687 2709

Email address:

General information 

Position
Latitude: 41º 17.00S Longitude: 174º 47.00E
Charts of area
Refer NZ Chart Catalogue NZ 4634
Customs/Ministry for Primary Industries berth/jetty
Chaffers Marina – Confirm with Harbour Control.
Port draughts at arrival station
Contact Harbour Control to confirm the port draught at the time of your arrival.
Radio contact​
Not less than 48 hours prior to estimated time of arrival. Taupo Maritime Radio on 4125Khz or 6215Khz or VHF Ch 16.
Local radio contact
Beacon Hill on VHF Ch 16.
 

Small craft and yacht contact details

Customs
Address: The Customhouse, 1 Hinemoa Street, Harbour Quays, Wellington
Postal Address: PO Box 2218, Wellington 6140
Phone (Business Hours): +64 4 901 4500
Phone (After Hours): +64 29 244 5332
Fax: +64 4 901 4764
Ministry for Primary Industries 
Phone (Business Hours): +64 4 499 4368
Phone (After Hours): +64 25 448 404
Fax: +64 4 894 4221
 

Commercial vessel contact details

Customs
Phone (Business Hours): +64 4 901 4500
Phone: (After Hours) +64 29 244 5332
Fax: +64 4 901 4764
Ministry for Primary Industries
Phone (Business Hours): +64 4 499 4368
Fax: +64 4 471 2079
Maritime New Zealand
Phone +64 4 473 0111
Fax: +64 4 494 1263
Regional Public Health
Phone (Business Hours): +64 4 570 9002
Phone (After Hours): +64 4 570 9007
Fax: +64 4 570 9211
 

Cruise vessel contact details

Customs
Phone (Business Hours): +64 4 901 4500
Fax: +64 4 901 4764
Ministry for Primary Industries
Phone (Business Hours): +64 4 499 4368
Fax: +64 4 894 4221
 
CentrePort Wellington

Physical address: CentrePort House, Harbour Quays, Wellington 6011, New Zealand. Harbour Quays, PO Box 794, Wellington 6140, New Zealand.

Postal address:

City: Wellington

Phone number(s): +64 4 495 3800

Fax number(s): +64 4 495 3820

Email address:

General information 

Position
Latitude: 35 49.53 Longitude: 174 28.53 at entrance to channel leading to Marsden Cove Marina
Charts of area
Refer NZ Chart Catalogue NZ 202/NZ 5213
Customs/Ministry for Primary Industries berth/jetty
Customs berth inside Marsden Cove Marina Whangārei. Confirm with Harbour Control.
Port draughts at arrival station
Contact Harbour Control to confirm the port draught at the time of your arrival. Low tide 3.0 metres approximately.
Radio contact​
Not less than 48 hours prior to estimated time of arrival. Taupo Maritime Radio on 4125Khz or 6215Khz or VHF Ch 16.
Local radio contact
Whangārei Harbour Radio on VHF Ch 16
 

Small craft and yacht contact details

Customs
Address: Northport building, Ralph Trimer Drive, Marsden Point
Postal Address: PO Box 4155, Kamo,
Whangārei 0141
Phone (Business/After Hours): +64 29 250 9305
Fax: +64 9 927 8006
Ministry for Primary Industries
Phone (24 Hours): +64 9 430 7848
Fax: +64 9 430 7849
 

Commercial vessel contact details

Customs
Phone (Business/After Hours): +64 29 250 9305
Fax: +64 9 927 8006
Ministry for Primary Industries (including Opua)
Phone (Business Hours): +64 9 430 7848
Fax: + 64 9 430 7849
Maritime New Zealand
Phone (Business Hours): +64 9 438 1909
Fax: +64 9 438 1909
Northland District Health Board
Phone (Business Hours): +64 9 430 4100
Phone (After Hours): +64 9 430 4100 or 
+64 26 366 1725
Fax: +64 9 470 0570
 

Cruise vessel contact details

Customs
Phone (Business Hours): +64 29 250 9305
Fax: +64 9 927 8006
Ministry for Primary Industries (including Opua)
Phone (Business Hours): +64 9 430 7848
Fax: +64 9 430 7849
 
Northport Limited (Marsden Point)

Physical address: Ralph Trimmer Drive, PO Box 44, Ruakaka, New Zealand.

Postal address:

City: Whangārei

Phone number(s): +64 9 432 5010

Fax number(s): +64 9 432 8749

Email address: