Organisation profile

In this section you’ll be able to get a complete picture of the New Zealand Customs Service – who we are, what we stand for and what we do. You can find out a little bit of our history and see how all the different parts of the organisation fit together. We'll introduce you to some of our people and, if you wish, you can also subscribe to some of our regular publications. 

Within this section

  • Who we are

    ​From the Minister of Customs and our Comptroller to the latest bunch of trainees, Customs is home to some bright, interesting and committed people.

  • Our Vision. Our Mission. Our Values.

    Customs is based on sound precepts and motivated by clear goals. Click here to see what makes us tick.

  • Our organisational structure

    Customs has two main groupings: Operations, and Policy, People & Resources.

  • Our history

    The Customs story goes back to the founding of the colony. Read about 170 years of serving the community and keeping NZ safe.​

  • Māori responsiveness

    Customs is committed to Māori Responsiveness. Find out about our Māori Responsiveness Plan.

  • Other organisations

    Customs works closely and effectively with many other organisations to ensure New Zealand’s well-being and security is properly maintained.

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