As a government agency Customs is committed to meeting its obligations under the Treaty of Waitangi. This means that its policies and actions must have regard to the needs of Māori – whether as employees or end-users of Customs services.
Customs’ Māori responsiveness policies reflect government expectations – of strengthening national identity, supporting families and individuals to achieve their potential, and advancing New Zealand’s economic transformation.
The Māori Responsiveness Plan 2008-2012 is a document designed to reflect these expectations within the Customs context. The plan’s aim is to enhance and support Customs’ overall objectives while at the same time supporting and encouraging Māori aspirations. The goals of the Māori Responsiveness Plan are therefore integrated into Customs’ policy thinking, capability-building and service delivery.
For more information on Customs’ Māori Responsiveness, and on Customs’ Māori Network, please contact the Principal Advisor Māori Responsiveness, Iti Paenga.