When your goods arrive in New Zealand you will be contacted by the freighting company to arrange clearance. For postal items, you will receive either an assessment notice advising the amount payable, or a letter requesting that you arrange clearance or produce further information.
Where an assessment notice has been issued, your goods will be released as soon as you pay the charges. Payment can be made in any of the following ways:
Online credit card payment
Pay on our secure online payment site using a Visa or MasterCard. You will need your Customs entry or invoice number (top right hand corner of invoice eg, 4652498). Online payments attract a fee of 2.5%, charged and collected by Westpac.
In the bill payments section, search for and select New Zealand Customs Service as the payee. Enter Customs entry or invoice number (top right hand corner of invoice eg, 4652498) in the ‘Particulars’ field, and enter version number (directly below entry number eg, 2) in the ‘Code’ field.
Alternatively, payments will only be accepted in New Zealand currency, and should be paid into the following account:
||New Zealand Customs Service|
||Westpac Banking Corporation|
New Zealand Government Branch
318 Lambton Quay
DISCLAIMER: Customs is not responsible for clients data input errors (eg, inputting the incorrect bank account number or not entering the correct reference numbers).
Send a cheque payable to New Zealand Customs Service, and a copy of the invoice to: New Zealand Customs Service, PO Box 73003, Auckland Airport, Manukau 2150. We accept personal cheques for up to $1,000 but bank cheques are needed for greater amounts.
Pay at your nearest Customs office. We accept cash, eftpos, cheques, or credit card.
Once payment has been received your goods will be forwarded to you.
This detail was last updated on
Monday, 16 March 2015