Site Search and Help

Strategic Framework

Customs Principles and Values
Progress Towards Outcomes
Relationship Between Key Government Goals Outcomes and Output Classes
Relationship Between Outcomes Flows and Outputs
Vision

Role:
Why Customs exists as an organisation.		 The New Zealand Customs Service protects and enhances the interests of New Zealand by managing security and community risks associated with the flow of people, goods and craft into and out of New Zealand, and by collecting customs and excise revenue.
Outcomes:
The broad results Customs is seeking to achieve on behalf of the community.		 Border Security
The domestic and international communities have confidence in New Zealand’s border security and the security of New Zealand’s trade and travel channels.		 Community Protection
Risks associated with the flow of people, goods and craft into and out of New Zealand are prevented from harming New Zealand’s community, economy and environment.		 Revenue
All customs and excise revenue that is lawfully due is collected.		 Trade Support
Legitimate and compliant trade is fostered by efficient border regulation.
Strategic Goals:
The broad goals Customs will be seeking to achieve over the next three years in order to support achievement of our outcomes.		 Improve border security to meet emerging international requirements. Increase disruption of the activities of smugglers, and the smuggling of contraband, particularly focusing on drugs, objectionable material, illegal migrants, tainted property, suspicious cash, and endangered flora and fauna. Size and secure the Customs revenue base. Strengthen Customs’ ability to contribute to bilateral and multilateral trade negotiations, and comply with international treaties related to the movement of people, goods and craft across the border.