Important notices & updates

This section provides regular information about changes happening in the Customs Service. Here you will find alerts on such things as updates to regulations, details of website changes, notes on revisions to standard forms and documents, and general notices signposting what’s new and what’s happening.

This description was last updated on: Friday, 25 November 2016 .

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1 July 2018 confirmed as TSW and WCO3 mandatory date

Date created: Friday, 13 October 2017

Customs and MPI have confirmed 1 July 2018 as the mandatory date for changing to the WCO3 cargo reporting and clearance messages, and using Trade Single Window to submit them.   

Tariff changes from 1 October 2017

Date created: Thursday, 05 October 2017

​Customs has received some queries about concessions and Tariff changes which took effect from 1 October 2017.

Brokers can email  asking to include the concession together with the old and new Tariff items and each concession will be updated by one of our staff when it is drawn to our attention.

​​New levy rates and additional goods will apply to the Synthetic Greenhouse Gas (Goods) Levy on 1 January 2018.

New Plymouth public counter hours

Date created: Thursday, 14 September 2017

​​From 1 October 2017 our New Plymouth office will be open to the public from 12.30pm to 4.30pm Monday to Friday.

​Article 2.6 of the Free Trade Agreement between New Zealand and the Republic of Korea requires New Zealand to grant duty free tariff treatment for the class of goods described as ‘Goods Re-entered after Repair or Alteration’.

​​New Zealand has been implementing the agreed tariff elimination under the World Trade Organization – Information Technology Agreement (WTO-ITA) though a tariff concession (Reference Number 60) under Part II of the Tariff.

TSW administrator function now available to all

Date created: Friday, 01 September 2017

Organisation administrators manage user link requests and maintain details captured in Trade Single Window (TSW) Registration for their organisation.

New mandatory date proposed for WCO3 messages

Date created: Friday, 25 August 2017

1 July 2018 is the proposed mandatory date for using the main cargo reporting and clearance messages in Trade Single Window.

Changes to Customs forms

Date created: Tuesday, 04 July 2017

The Customs (Excisable Goods Entry) Rules 1997 and the Advance Notice of Departure C2 Form have been ammnded and updated.

Barriers to trade: Non-tariff barriers

Date created: Friday, 30 June 2017

Trade barriers such as government policies and regulations that favour local suppliers are called non-tariff barriers. Find out how Customs and other government agencies can help reduce or prevent some of these barriers​.

​The PEFML levy will increase on 1 July 2017 to 0.3 cents per litre (up from the existing rate of 0.2 cents per litre).

Annual Goods Survey 2017

Date created: Wednesday, 21 June 2017

​New Zealand Customs Service is launching its annual goods client survey. This helps us to continually improve our service delivery at the border and our customers’ experience.​

​The annual adjustment to the levy rates on alcoholic beverages will take place on 1 July 2017.

Decrease in the ACC motor spirits levy on 1 July 2017

Date created: Friday, 02 June 2017

​​The ACC motor spirits levy will decrease on 1 July 2017 to 6 cents per litre (down from the existing rate of 6.9 cents per litre).

New excise duty rates for alcohol from 1 July 2017

Date created: Friday, 02 June 2017

​​The annual adjustment to the excise and excise-equivalent duty rates on alcoholic beverages will take place on 1 July 2017.

Sending Certificate of Origin data to China

Date created: Friday, 12 May 2017

In December 2016, NZ Customs and the General Administration of China Customs (GACC) launched the Joint Electronic Verification System (JEVS). This system sends Certificate of Origin (CoO) information to GACC, which is compared to the Chinese Import Declaration. If all details match, the shipments are cleared with ease and the traders utilise an efficient trade process between both countries. Recently, traders advised NZ Customs that some CoOs do not appear on the GACC system, and FTA preference claims are suspended.

JBMS Release 10 outage 7–8 April 2017

Date created: Friday, 07 April 2017

​Contingency plans for industry during the R10 Outage.

Annual Passenger Survey 2017

Date created: Wednesday, 22 March 2017

​Within the next week we are launching our annual passenger survey that helps us to research ways of improving service delivery at the border. We survey a random sample of people who have entered New Zealand over the last year, both New Zealanders and visitors. Participants are being contacted by email only, using the email address provided on their arrival card.

Rules of Origin — 2017 versions now published

Date created: Thursday, 23 February 2017

​​Rules of origin under New Zealand’s free trade agreements (FTAs) and closer economic partnership agreements (CEPs) establish the manufacturing or value thresholds required to qualify for the preferential tariff treatment offered under those agreements.

​​New levy rates will apply to the Synthetic Greenhouse Gas (Goods) Levy on 1 January 2017. The Climate Change (Synthetic Greenhouse Gas Levies) Amendment Regulations 2016 (Schedule 2) provides for the levy rate changes. The 2017 levy rates have increased substantially from the 2016 rates. Further information is available from the Ministry for the Environment.

​​The annual indexation increase to excise and excise-equivalent duty rates together with a separate 10 percent increase will take place on 1 January 2017.

​​Immigration New Zealand has made changes to the list of countries eligible for the Visa Waiver scheme. As of 21 November 2016, these changes will affect visitors travelling to New Zealand on South African, Mauritian and Seychelles passports.

WELLINGTON CUSTOMERS: Wellington Customhouse is closed

Date created: Monday, 14 November 2016

Wellington public who need to access Customs client services please call 04 901 4839 or email

This is a reminder for licensed manufacturers of alcohol, particularly in the Wellington, Wairarapa, and Nelson Marlborough regions that may be affected by the Hanmer earthquake.

Upcoming Regulation changes to streamline alcohol excise

Date created: Thursday, 10 November 2016

​Over the last eighteen months Customs has worked with representatives from the beer, wine and spirits industry around proposed changes to the excise system as part of the Review of the Customs and Excise Act 1996. Cabinet has agreed to a number of changes that will streamline, modernise and improve assurance over the collection of excise. These changes are likely to come into effect on 1 February 2017