Export documentation entry process

​Export goods must be cleared by Customs by lodging either an export entry clearance or Electronic Cargo Information (ECI). Both these clearances can be submitted electronically using the Customs online declarations website or by installing special software known as Electronic Data Interchange (EDI).

The clearance can be done either by yourself or, on your behalf, by a Customs broker, agent or freight forwarder.

The clearances require you as the exporter to provide us with detailed information about your goods and their destination. From this information we can confirm your clearance fees and any security procedures that may need to be undertaken.

If it is your first time exporting, you will need to have set up client codes and be registered to use our online declarations website.

Make sure you know and understand all the requirements and information that you will need to provide. Customs clearances need to be filled in correctly and truthfully, and are legally binding documents.

Before you submit an export entry or an ECI, have the following information on hand:

  • Your client code.
  • The name of the craft of vessel in which your goods will leave New Zealand.
  • Free on board (FOB) value of the goods you are exporting.
  • Any permits that may be required.

It is also wise to know what items may be prohibited from export, as well as any exemptions that may be applicable.

If your goods are cleared, you will receive a delivery order allowing your goods to be packed for export. Goods will not be able to leave until the delivery order has been given.

This description was last updated on: Wednesday, 14 March 2012

Detailed information related to Export documentation entry process

Use an export entry to clear your goods if:

  • Your export has a free on board (FOB) value of more than NZ$1,000.
  • You are claiming drawback of duty.

If your goods are exempt from the need to submit an export entry, you can still submit one to obtain an export delivery order.

This detail was last updated on Wednesday, 14 March 2012

We recommend that you lodge an export clearance not less than 48 hours prior to your goods being loaded for export. If all the requisite information is available before this time, then we encourage you to lodge it as soon as possible.

Our computer system is available 24 hours. It is able to screen your entry and provide, within 60 minutes, either a delivery order or advice that examination is required.

If you lodge an entry less than 48 hours prior to loading for sea freight, or nine hours for air freight, your goods may miss their scheduled voyage or flight should a Customs inspection be required.

This detail was last updated on Wednesday, 14 March 2012

As part of the import entry clearance, you will need to provide the registered name of the craft or vessel bringing your goods into the country.

You can search for a craft or vessel name or flight number using our craft and vessel names search tool. We also have a full listing in spreadsheet form available for download.

This detail was last updated on Wednesday, 18 May 2011

Some goods leaving New Zealand need approvals from other Government departments or agencies.

For example, if you are exporting animal products such as meat, fish or honey, you will need to be registered with the Ministry for Primary Industries.

Your permit number will be required when you fill in your export entry clearance. 

This detail was last updated on Monday, 18 June 2012

The following goods are exempt from the need to submit an export entry clearance. However, they may still be subject to prohibition.

Items exempt from an export entry include the following:

  • Bona fide gifts to persons resident outside New Zealand.
  • Trade samples supplied free of charge to persons resident outside New Zealand.
  • Passengers’ baggage and effects (except goods sold from a licensed export warehouse or under drawback). This exemption does not apply to motor vehicles or boats.
  • Goods exported by diplomatic missions.
  • Films and video tapes exported for use overseas and returned to New Zealand.
  • Ships and aircraft leaving New Zealand under their own power other than those departing for sale overseas.
  • Goods sent by parcel post for repair and return.
  • Commercial documents and newspapers.
  • Goods of a type normally used for commercial or business purposes, which are carried by passengers leaving New Zealand, but which are to be returned to New Zealand. Examples include laptop computers (including palmtops and notebooks) and peripheral equipment (such as portable printers), portable typewriters, cellular telephones, and video and other photographic equipment.
  • Shipments having a free on board (FOB) value not exceeding NZ$1,000 and not being goods sold from a licensed export warehouse or under drawback.

If the goods are of a business or commercial nature and are likely to be returned to New Zealand, it is recommended that you lodge an export entry (despite any exemption) to provide evidence of export and facilitate import formalities when the goods return.

This detail was last updated on Wednesday, 14 March 2012

When your goods are cleared you or your customs broker, agent or freight forwarder will receive an electronic delivery order from our online declarations website or through Electronic Data Interchange (EDI).

You will need the delivery order to collect your goods from the freight forwarder, shipping agent or whomever you have used to transport your goods.

This detail was last updated on Monday, 14 March 2011