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Frequently Asked Questions

Frequently asked questions by travellers.

Are Customs holding a parcel for me?
Are there Customs charges to pay if I import a dog or cat?
Can I bring my hunting rifle when I come on holiday?
Can I bring my vehicle for a temporary period?
Can I bring prescription medicine when I come on holiday?
Can I claim back taxes I have paid overseas?
Can I get GST refunded on purchases which I take overseas with me?
Can I import an ornamental smoking pipe that hasn’t been used?
Can I import human ashes?
Can I take my grandchildren on holiday with me?
Can I take or send foodstuffs (for example, a Christmas cake) to other countries?
Do I have anything to pay on jewellery that has been in my family for years?
Do I have to pay Customs charges on my computer when I come to New Zealand to study?
How much alcohol can I bring back with me without paying duty and GST?
How much cash can I bring into New Zealand?
I own an expensive camera that I am taking overseas and bringing back.
Is there duty payable on camper vans?
My household goods will arrive before me. Can somebody else clear them through Customs?
What goods can’t I take on board an aircraft (such as scissors, knives, or firearms)?
What happens on arrival if travellers don’t understand English?
Where can I buy duty free goods?
Will I incur Customs charges on made-to-measure clothing not ready prior to my departure?
Will the x-ray machines at the airport damage my films?