- Start importing
- Prohibited and restricted imports
- Import animals
- Commercial ships and cruise liners
- Lodge your import entry
- Valuation for import
- Preferential tariff duty rates
- Customs rulings
- Customs exchange rates
- Import payments and refunds
- Deferred accounts for importers
- Deferred accounts for brokers
- Import forms and documents
- What is excise?
- Apply for a licence
- Lodge your excise entry
- Claim excise duty remission or refund
- Pay excise duty and other charges
- Apply for excise duty credit or drawback
- Moving excisable items
- Changing, suspending or cancelling your licence
- Amend, surrender or transfer your licence
- Change your entry or payment timeframe
- Excise forms and documents
Coronavirus update 5 February: Travel restrictions are in place at the border. Only travellers arriving in NZ on flights from Australia, Singapore and the United States will be allowed to use eGates. All other travellers are now required to have their passports physically checked by a Customs officer. We ask for your ongoing understanding and patience as we protect NZ from the Novel Coronavirus. More information. If you have an immigration enquiry about travelling to NZ from China or transiting through China, please refer to the Immigration website.
They are used to help identify illegal drugs and undeclared cash being smuggled into the country.
What do they do?
Customs' detector dogs are adaptable and specially bred Labradors. We use them to search for illegal drugs or undeclared cash concealed in objects like freight, cargo, packages, mail and luggage; and in locations such as airports, aircraft, warehouses, and ships. Sometimes we use them to search private premises and vehicles on Customs and Police search warrants.
The dog regards searching for drugs and cash as a game. When the dog locates the drugs or cash it is always rewarded – perhaps with its favourite toy. The dog only receives a reward when it locates the odours it has been trained to detect. The dogs themselves never come into contact with the drugs and never become addicted to them.
Where do they work?
Detector dog teams work mostly at international airports throughout the country. They also work at the International Mail Centre and they regularly search ships, small craft and cargo. It’s their keen sense of smell and retrieval instincts that make them so useful for this type of border security work.
When they’re not working, the dogs are kennelled at home with their handlers.