Coronavirus update 5 February: Travel restrictions are in place at the border. Only travellers arriving in NZ on flights from Australia, Singapore and the United States will be allowed to use eGates. All other travellers are now required to have their passports physically checked by a Customs officer. We ask for your ongoing understanding and patience as we protect NZ from the Novel Coronavirus. More information. If you have an immigration enquiry about travelling to NZ from China or transiting through China, please refer to the Immigration website.
Customs works alongside three other agencies at the border – the Ministry for Primary Industries, the Ministry of Business, Innovation and Employment (Immigration New Zealand), and the Ministry of Transport.
Border Sector agencies work together to provide an integrated and responsive border management system that facilitates trade and travel while managing risk.
As the border sector grows more complex and volumes of trade and travellers increase, inter-agency collaboration aims for more control, easier flows, and greater efficiency.