Register for Trade Single Window

You need to register for the Trade Single Window (TSW) system if you’re exporting anything worth more than NZ$1000 (Customs value).

To become a Trade Single Window (TSW) Registered User (declarant), you need to apply to be a user and for a declarant code.

To find out how to register as a TSW user and for information about completing lodgements and excise submissions, see Getting started.

If you want to avoid delays clearing your item, register in advance. TSW allows registered users to:

  • submit online craft and cargo information – “lodgements” – required by NZ government agencies
  • get responses from those agencies
  • submit and manage applications for importer, exporter and supplier codes
  • view and manage lodgements.

If you’re exporting goods worth more than NZ$1000, you need a client code. You also need a supplier code if you’re importing.

You don’t need to register for TSW Online if you have a broker – they can apply for codes for you.

Registered Users – ie declarants – can submit lodgements they’re approved for. These may be:

  • outward cargo reports
  • import declarations (declarants only)
  • export declarations (declarants only)
  • cargo report exports containing write-off requests (declarants only)
  • unaccompanied baggage clearances (declarants only)
  • household effects clearances (declarants only).
  • Excise
  • Advance notice of arrival.
  • Advance notice of departure
  • Inward cargo reports (declarants only).

Apply to be a TSW user

Note: this process changed in 2017.

  1. Go to
  2. Click on “Register” and sign in with RealMe (if you don’t have a RealMe login, you must register for one)
  3. Upload:
    • a copy of an official photo identity document
    • if you want to submit Importer, Exporter and Supplier code applications:
      • Form C9A (DOC 418 KB)
      • employer authorisation letter
    • if you are already a declarant and want to submit lodgements with TSW Online:
      • Form 229 (DOC 158 KB)
      • employer authorisation letter
    • if you are registering as a declarant
      • Form C10 (DOC 239 KB)
      • criminal record
      • NZQA standard or training certificates
      • employer authorisation letter
    • If you want to submit lodgements and don’t need a declarant code:
      • Form C10 (DOC 239 KB)
      • employer authorisation letter
    • if you want to view lodgements:
      • employer authorisation letter or your client code
  4. Receive an email from us with your TSW User ID.

For assistance applying read: Registering to use TSW: details (PDF 547 KB).  See the full details for competency requirements and the declarant code application process (PDF 207 KB).