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Information on how Customs is helping to keep trade flowing during New Zealand’s response to COVID-19.

Trade is an important service, and during all COVID-19 Alert Levels Customs will continue to ensure that imports and exports clear the border. 

Advice for exporters, importers and businesses

Take a look at information supplied to business by NZTE and MBIE.

Movement of goods

There are no restrictions on the movement of freight.

Customs duties

Needing help with paying Customs duty? Read more inside.

Excise clients

Needing help with paying Excise duty? Read more inside.

Goods clearance fees deferral

12 month deferral of scheduled import/export fee changes.

Lodging of Import Declarations

It's a requirement to lodge an Import Declaration for imported goods within 20 days of those goods entering NZ.

Movement of critical supplies

Cross-border movement of critical supplies.

NZ Maritime Border Controls

There are restrictions on the maritime vessels that may arrive into NZ. Strict isolation or quarantine requirements are also in place for those arriving at the maritime border.

Payments

Needing help with paying Customs for Commercial Clearance? Read more inside.

Permits and Carnets

This section covers requests for Export and Import CITES permits, Ministry of Health permits, Police (Firearms) permits and Carnets.

Point of Care test kits

Importation restriction in effect.

Public counters

Information on accessing our public counter services.

Tariff Concessions

The Government is exploring options to ensure the unimpeded supply to NZ of critical products.

Trade enquiries

How to receive support from Customs and how to contact us.