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Permits and Carnets

This section covers requests for Export and Import CITES permits, Ministry of Health permits, Police (Firearms) permits and Carnets.


Permits

Import and Export CITES permits

If you need a clearance of an import or export shipment that requires a CITES permit, please drop your permit off at your local Customs office for verification and processing.

Ministry of Health permits

Ministry of Health permits will continue to be processed electronically. Importers should scan their MoH Permits and email them to their brokers who should upload them as attachments into their Trade Single Window lodgement.  These will not be stamped, however the lodgement will be cleared.  

Police Permits (Firearms)

Police Permits will continue to be processed electronically. Customs is able to clear lodgements that require a Police permit. Brokers will need to ensure a PDF scan of the Police permit is attached to the lodgement. Alternatively, a scanned copy of the Police permit can be emailed to service.delivery@customs.govt.nz.

Private importers can request a clearance of their held goods by emailing a PDF scanned copy of the Police permit and all other related documents to service.delivery@customs.govt.nz.

Any questions can be sent to service.delivery@customs.govt.nz

Carnets

If you need clearance of an import or export shipment that is covered by a Carnet, these can be dropped into your local Customs office for endorsement and processing.  Please note that a broker can complete an electronic Simplified Import Declaration for goods covered by a Carnet. 

Overseas carnets may be processed without presenting the hard copy only under special circumstances.  Enquiries on processing a Carnet without a hard copy should be sent through to service.delivery@customs.govt.nz and should include a copy of the carnet face page and a list of goods, shipping documents, etc.

For other information on clearing goods covered by a Carnet, please download this file.