Live animals - Pets
You must clear your pets through Customs and MPI when they arrive in the country.
Once you've received your documentation relating to your pet/pets arrival e.g. Airway bill, Biosecurity clearance etc. then please email scanned copies to firstname.lastname@example.org and note “Urgent – Live animals” in the subject line.
If you require urgent after hours assistance or clearance please email your request to ITOCTradeTargeting@customs.govt.nz.
You'll find full details on the importation of pets and animals, including all required documents, on Import pets and animals.