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Public counters

Our public counter services are now online.


Bookings are available for customers who have a Carnet or a Permit which Customs need to physically see in order for you to bring your goods into or out of New Zealand.

All other services, such as making a payment, can now be carried out online.

If you need to book an appointment for a Carnet or a Permit, please select the location most convenient for you from the list below.

If you require any assistance you can call the Contact Centre on 0800 428 786.