- Start importing
- Prohibited and restricted imports
- Import animals
- Commercial ships and cruise liners
- Lodge your import entry
- Valuation for import
- Preferential tariff duty rates
- Customs rulings
- Customs exchange rates
- Import payments and refunds
- Deferred accounts for importers
- Deferred accounts for brokers
- Import forms and documents
- What is excise?
- Apply for a licence
- Lodge your excise entry
- Claim excise duty remission or refund
- Pay excise duty and other charges
- Apply for excise duty credit or drawback
- Moving excisable items
- Changing, suspending or cancelling your licence
- Amend, surrender or transfer your licence
- Change your entry or payment timeframe
- Excise forms and documents
- Advice for exporters, importers and businesses
- Movement of goods
- Customs duties
- Excise clients
- Goods clearance fees deferral
- Lodging of Import Declarations
- Movement of critical supplies
- NZ Maritime Border Controls
- Permits and Carnets
- Point of Care test kits
- Public counters
- Tariff Concessions
- Trade enquiries
If you're a recent visitor to NZ and your regular supply of prescription medicine may be running out due to the COVID-19 situation, here's what to do if you require additional medicine until your return home.
Provided the prescription medicine is lawfully supplied, clearly labelled in the original or pharmacy packaging, is less than three months’ supply and is accompanied with a copy of a doctor’s prescription or letter, Medsafe will be able to assess the medicine at the border.
Visitors can email Medsafe at email@example.com and are requested to supply the following information:
- Who is the medicine for?
- The reason for the delay in not returning to your home country?
- Details of the medicine to be imported such as brand, active ingredient, strength, quantity and dosage instructions.
- Details of how the medicine is to be supplied to the visitor in NZ such as dispensed from a pharmacy, supplied by a doctor or obtained and sent from family.
- Provide evidence that the medicine has been supplied lawfully such as a doctor’s letter or prescription, or, a copy of the pharmacy dispensing labels on the medicine or pharmacy packaging.
Please note that this information doesn't apply to controlled drugs, these cannot be sent into New Zealand without a licence.
For further information please visit the Medsafe website.