- Start importing
- Prohibited and restricted imports
- Import animals
- Commercial ships and cruise liners
- Lodge your import entry
- Valuation for import
- Preferential tariff duty rates
- Customs rulings
- Customs exchange rates
- Import payments and refunds
- Deferred accounts for importers
- Deferred accounts for brokers
- Import forms and documents
- What is excise?
- Apply for a licence
- Lodge your excise entry
- Claim excise duty remission or refund
- Pay excise duty and other charges
- Apply for excise duty credit or drawback
- Moving excisable items
- Changing, suspending or cancelling your licence
- Amend, surrender or transfer your licence
- Change your entry or payment timeframe
- Excise forms and documents
- Advice for exporters, importers and businesses
- Movement of goods
- Customs duties
- Excise clients
- Goods clearance fees deferral
- Lodging of Import Declarations
- Movement of critical supplies
- NZ Maritime Border Controls
- Permits and Carnets
- Point of Care test kits
- Public counters
- Tariff Concessions
- Trade enquiries
COVID-19 update: New Zealand is currently at Alert Level 1 except for Auckland which is at Alert Level 2. Travel restrictions are in place at the border. There are no restrictions on the movement of freight. Visit the COVID-19 section of this website, or the official COVID-19 website, for more information.
Personal household items
If you're travelling to NZ, either for the first time or after having been overseas, and you're bringing your personal household items with you, please follow the instructions on this page.
If you have any questions or general enquiries about what you're bringing into NZ, please visit the Contact us section or call 0800 428 786.
Alternatively, you can contact a Customs broker to liaise with Customs on your behalf.
Arrange transport for your items. Your transport company will provide you with documentation that you will need to complete this process.
The company that has transported your items will contact you when your items arrive in NZ.
Email email@example.com with the following:
- NZCS 218 Bringing Personal Household Items into NZ
- Copy of your photo ID
- Packing List (a list of all the things you are transporting to NZ)
- Shipping document (Air Waybill/Bill of Lading)
- Notice or letter from your transport company stating that your items have arrived in NZ
- MPI Supplementary Biosecurity Declaration (PDF 865 KB).
Depending on how long you have been away from NZ and your visa status, a Customs officer will issue you with an invoice based on the Customs Value of your items, which is the cost of the item in New Zealand Dollars, as well as the cost of shipping and any insurance.
The invoice may include:
- $55.71 Import Transaction Fee
- 15% GST
- Duty, this depends on what your items are and where they are coming from.
If you're moving back to NZ after having been away for more than 21 months, or are moving here for the first time, you may not have to pay the 15% GST or Duty. The Customs officer who is processing your application will assess if you must pay GST and Duty.
Once you have paid, your transport company will receive automatic notification that your items can be delivered to you.