Tobacco sent by mail or cargo
All you need to know about sending tobacco to New Zealand.
Are there any concessions available for tobacco sent by mail or cargo?
No. Tobacco sent as a gift does not qualify for a gift concession. All tobacco is subject to duty, GST and an Import Entry Transaction Fee, which must be paid before your package can be released. These charges apply for any quantity of tobacco, even small amounts.
How will I know how much duty and GST I have to pay?
New Zealand Post or the courier company will send you a letter and an invoice with the total charge you need to pay. This will be sent to the address on the package. You can also estimate the charges beforehand using our Duty Estimator
How can I pay for the duty / GST charges?
You can pay Customs online using a credit card (1.6 % extra charge), by internet banking, at a Customs office or by sending us a cheque. If your package has come through a courier company or broker, they may have a credit facility with Customs, and you can pay them directly.
How long do I have to pay?
You have 20 working days to pay Customs charges. After this date, the goods become forfeit to the Crown and will be destroyed later.
I was sent a parcel or gift containing tobacco. What are my options?
You can either pay the duty, GST and an Import Entry Transaction Fee on the whole amount, and your package will be released for delivery or you can abandon the whole package. You cannot usually separate the rest of the contents from the tobacco.
I didn’t know I was being sent tobacco as a gift. Why do I have to pay?
As the receiver of the gift you are the ‘importer’ and are liable for the charges.