Coronavirus update 5 February: Travel restrictions are in place at the border. Only travellers arriving in NZ on flights from Australia, Singapore and the United States will be allowed to use eGates. All other travellers are now required to have their passports physically checked by a Customs officer. We ask for your ongoing understanding and patience as we protect NZ from the Novel Coronavirus. More information. If you have an immigration enquiry about travelling to NZ from China or transiting through China, please refer to the Immigration website.
The New Zealand Customs Service protects and promotes New Zealand through world class border management.
We provide border services that protect New Zealand and advance our economy.
We promote New Zealand’s international trade, collect Crown revenue, and enforce the law by identifying and seizing prohibited imports and exports.
We also make sure that lawful travellers and items can move across our border as smoothly and efficiently as possible.
Our Māori name – Te Mana Ārai o Aotearoa – translates as “the authority that screens and protects New Zealand”.