Telephone scam: Customs is aware of a telephone scammer impersonating Customs staff and making unsolicited calls to ask people for money they claim is owed. Customs does not make unsolicited calls for monies owing, and if you receive such a call please note the details and report it to Netsafe. | NZTD: Travellers flying into all New Zealand airports now have the option to complete a digital declaration instead of a paper arrival card, before travelling to New Zealand. Read more

Import

Import

Our economy relies on imported goods and commercial tourism from all corners of the globe.

Find out about the documentation, clearances and requirements you need when entering New Zealand, and how to make your entry as smooth as possible.

Start importing

Find out what you need to do to get Customs clearance for your imported items.

Import Prohibited and restricted imports

Some items are prohibited and can't be imported into New Zealand, and some require approval to import.

Import animals

Animals being imported into New Zealand need to be cleared through Customs first.

Tobacco

Importing or bringing tobacco into New Zealand.

Commercial ships and cruise liners

This guidance covers the requirements for commercial vessels and cruise ships arriving and departing New Zealand.

Valuation for import

You must declare a Customs value on anything you import into New Zealand.

Lodge your import entry

Importers send electronic declarations covering the details of imports before we release their goods.

Preferential tariff duty rates

Goods produced or manufactured in certain countries may qualify for preferential tariff duty rates.

Customs rulings

A Customs ruling provides greater certainty about the requirements for import of specific items.

Customs exchange rates

Customs exchange rates for all countries and economic groups.

Import payments and refunds

Information on how to pay your duties and other charges.

Deferred accounts for importers

Deferred payment schemes allow you to defer payment of Customs charges.

Deferred accounts for brokers

Customs brokers can apply to open a deferred credit account.

Import forms and documents

View a list of all Import forms and documents.