Contact us

There are a number of other ways you can contact Customs depending on what your query is about.

For all general enquiries, please get in touch via our enquiry form below or our national contact centre on the numbers listed. These numbers and email addresses are monitored from Monday to Friday, 0700 to 1800 (excluding public holidays).  

Note: If you have an inquiry regarding food, animals or plants, please contact the Ministry of Primary Industries (Biosecurity NZ) directly by email: info@mpi.govt.nz

Take a look at our opening hours for the holiday season.