This section holds general OIA documents that have been released to the public.
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Telephone scam: Customs is aware of a telephone scammer impersonating Customs staff and making unsolicited calls to ask people for money they claim is owed. Customs does not make unsolicited calls for monies owing, and if you receive such a call please note the details and report it to Netsafe. | NZTD: Travellers flying into all New Zealand airports now have the option to complete a digital declaration instead of a paper arrival card, before travelling to New Zealand. Read more