- Start importing
- Prohibited and restricted imports
- Import animals
- Commercial ships and cruise liners
- Lodge your import entry
- Valuation for import
- Preferential tariff duty rates
- Customs rulings
- Customs exchange rates
- Import payments and refunds
- Deferred accounts for importers
- Deferred accounts for brokers
- Import forms and documents
- What is excise?
- Apply for a licence
- Lodge your excise entry
- Claim excise duty remission or refund
- Pay excise duty and other charges
- Apply for excise duty credit or drawback
- Moving excisable items
- Changing, suspending or cancelling your licence
- Amend, surrender or transfer your licence
- Change your entry or payment timeframe
- Excise forms and documents
Coronavirus update 5 February: Travel restrictions are in place at the border. Only travellers arriving in NZ on flights from Australia, Singapore and the United States will be allowed to use eGates. All other travellers are now required to have their passports physically checked by a Customs officer. We ask for your ongoing understanding and patience as we protect NZ from the Novel Coronavirus. More information. If you have an immigration enquiry about travelling to NZ from China or transiting through China, please refer to the Immigration website.
Advice for commercial vessels directed to leave NZ
Customs advice for importers with goods on commercial vessel Hope Island which has been directed to leave New Zealand.
Biosecurity New Zealand have directed the commercial container vessel Hope Island (IMO 9263320) out of NZ territory due to severe biofouling on its hull.
This resulted in some of the NZ bound cargo to remain on the craft.
The Hope Island, (voyage KE935A), arrived in New Zealand and import declarations have been entered and passed with either Deferred Accounts or Cash entries.
Customs advice is as follows:
Brokers/declarants are to amend their original import declarations to change the date of importation, voyage number, and ship if necessary.
Amending the entry will not affect duty, GST and other charges debited to the Broker Deferred and Client Deferred accounts when the original Import Entries were cleared. This is because those charges are triggered by Entry Clearance, not date of importation.
The original entry charges will appear as usual on deferred payment account statements for the period, and GST registered entities can claim GST credits from Inland Revenue.
If you wish to have the entry charges temporarily delayed from being debited from a deferred account, please email your request to email@example.com quoting your Customs client code and Customs entry number.
Customs will consider your request on a case by case basis.