Departing commercial ships

When you leave New Zealand

Outward report

You need a clearance certificate from us before you can leave New Zealand ports.

• Form C3 - Certificate of clearance (ships and boats other than small craft) (DOC, 263 KB).

To get clearance, you must give us advance notice. The owner of the craft, or person in charge, are the only people who can sign this.

• Form C2 - Advance notice of departure (ships and boats other than small craft) (DOC, 148 KB).

Crew and passenger lists

You must email passenger and crew information to apicustodian@customs.govt.nz.

• NZCS 355 and NZCS 342 – commercial ships (XLS, 173 KB)
• NZCS 355 and NZCS 342 – cruise ships (XLS, 642 KB)

You can only depart from an official port of entry. When you leave, you must go directly to the next place listed on your certificate of clearance. You can’t call at any other New Zealand ports without getting our permission first, unless there’s an emergency.

You must secure any firearms aboard.

We will usually clear cruise ship passengers at the port you’re leaving from.

If you need to be processed somewhere else, you must get our permission first. Contact our cruise vessel coordinator:

Phone: +64 9 359 662
Fax: +64 9 359 6692
Email: cruiseship@customs.govt.nz

Ship stores

Ship stores include:

• food
• cleaning products
• alcohol and tobacco
• spares and service parts
• bunkers
• general provisions for passengers and crew.

You can add to your ship stores while you’re in New Zealand. If you want to load any duty-free alcohol or tobacco, you must have our permission.

Email ships.stores@customs.govt.nz a completed NZCS 325 (DOC, 147 KB).

If you’re coming into New Zealand on a temporary import entry, you can only load duty-free items into your ship store as you’re about to leave NZ.

The amount you’re allowed is calculated as follows:

• your approved quota (see quota per person below)
• multiplied by the number of crew and passengers
• multiplied by the length of the voyage
• minus any duty-free alcohol or tobacco on board already.

The approved quota per person is:

• beer: 6 cans or bottles per day (375 ml or less per bottle/can), or
• wine: 1 bottle (750 ml) per day, and
• spirits or liqueur: 3 bottles (1.125 ml) per 10 days
• cigarettes: 20 cigarettes per day or
• tobacco: 250 g per 10 days or
• cigars: 5 (regardless of weight) every 10 days.

Cruise ships have different allowances. Contact your local Customs shipping office or local port agent for details.