1. Home
  2. Business
  3. Excise
  4. Excise licensing
  5. Applying for an excise Customs-controlled area licence

Applying for an excise Customs-controlled area licence

Applicants for a Customs-controlled area (CCA) licence need to provide Customs information about the area and intended operations. This enables Customs to assess whether the area meets the requirements to be licensed as a CCA.

CCAs need to be registered in Trade Single Window (TSW) before a licence is issued. You can make applications for an Off-Site Storage (OSS) licence or Licenced Manufacturing Area (LMA) licence for alcohol products using Business Connect or TSW for experienced TSW users.

If you lodge your application via Business Connect, Customs will use the information you provide to register your organisation and premises in TSW for you.

Applications for other types of CCA licence must be made using TSW.

Apply via Business Connect

  1. Prepare the information you will need for your application. You can find details in the Business Connect application form.
  2. Log in to the Business Connect website.
  3. Complete the self-guided Business Connect application form for a Customs-controlled area licence.
  4. A Customs licensing officer will review your application and may contact you to request further information and arrange a suitable time to visit your site.
  5. Customs will use the information you provided in your application to register your organisation and CCA in TSW.
  6. Your Customs licensing officer will provide your licence and licence holder guide.

Apply via TSW

  1. Prepare the information you will need for your application. You can find details in the TSW excise client registration and application for a CCA licence guide (PDF, 453 KB).
  2. Log in to TSW or register to be a TSW user.
    • If you are registering as a new user, you will be prompted to use a RealMe login. Select the option to create an unverified RealMe login if you don’t already have one.
  3. Follow the TSW excise client registration and application for a CCA licence guide (PDF, 453 KB) to apply using Trade Single Window.
  4. A Customs licensing officer will review your application and may contact you to request further information and arrange a suitable time to visit your site.
  5. If you have chosen to apply through TSW directly, your organisation and premises need to be registered before Customs can review your application.
  6. Your Customs licensing officer will provide your licence and licence holder guide.
  1. Prepare the information you will need for your application. You can find details in the Business Connect application form.
  2. Log in to the Business Connect website.
  3. Complete the self-guided Business Connect application form for a Customs-controlled area licence.
  4. A Customs licensing officer will review your application and may contact you to request further information and arrange a suitable time to visit your site.
  5. Customs will use the information you provided in your application to register your organisation and CCA in TSW.
  6. Your Customs licensing officer will provide your licence and licence holder guide.
  1. Prepare the information you will need for your application. You can find details in the TSW excise client registration and application for a CCA licence guide (PDF, 453 KB).
  2. Log in to TSW or register to be a TSW user.
    • If you are registering as a new user, you will be prompted to use a RealMe login. Select the option to create an unverified RealMe login if you don’t already have one.
  3. Follow the TSW excise client registration and application for a CCA licence guide (PDF, 453 KB) to apply using Trade Single Window.
  4. A Customs licensing officer will review your application and may contact you to request further information and arrange a suitable time to visit your site.
  5. If you have chosen to apply through TSW directly, your organisation and premises need to be registered before Customs can review your application.
  6. Your Customs licensing officer will provide your licence and licence holder guide.