Skip to main content
Page load in progress

Online shopping

Before shopping online, be sure you think it through carefully and that you know all the possible pitfalls

Please be aware that we do not hold your item when it arrives in New Zealand. Unfortunately, we are unable to locate this item for you. That can be done by the company who transported the item on your behalf.

The What’s My Duty? tool can help you estimate any Customs charges and taxes.

If you are bringing items into New Zealand for commercial reasons, for example to sell or for a business, you need to contact a Customs broker who will liaise with Customs on your behalf.

The rules for importing tobacco have recently changed, and a permit is now required to bring or receive any tobacco into New Zealand, including gifts. Please visit the tobacco page for full details of the new requirements.

Some items aren’t allowed to be brought into New Zealand

Please look at the full list of prohibited and restricted imports.

Examples of prohibited items include:

  • some dog breeds
  • dog-tracking collars
  • objectionable material
  • equipment for using cannabis or methamphetamine
  • luxury goods of Russian origin including vodka, truffles, seafood , precious stones, and other luxury goods of Russian origin worth more than $1000 including clothing, footwear and personal electronics. This prohibition applies to goods made in Russia, no matter where they are sold online or shipped from.
  • gold of Russian origin.
  • oil, gas and coal of Russia origin.

Other goods of Russian origin can still be imported but if they are over NZ$1000, they will be subject to a 35% tariff.

A full list of all prohibited Russia origin imports is available in the Russia sanctions register on the Trade Measures tab. The register is regularly updated as new sanctions are imposed, so please check it before buying Russian made goods online.

To receive email alerts about Russia sanctions including when the sanctions register is updated, sign up here.

Other items need permission before you can bring them in. Examples of items that require a permit to import include: