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Broker paying on behalf of the customer

You need to use the invoice number from the TSW cash statement, when you pay cash entry on behalf of your customer.

You can find the invoice number by clicking on the ‘Cash statement’ button in TSW.

Any direct credit payments made towards cash entry during normal business hours will be applied to the invoice within 2 hours after the payment has been made. A delivery message will be sent by Trade Single Window.

Direct credit payments can be made as follows:

  • Customs bank account: 03-0049-0000706-26
  • Quote the invoice number in the ‘Particulars’ field
  • The ‘Reference’ and ‘code’ fields should be left blank.  You can also pay via our online credit card portal which is available 24/7 and 365 days per year, excluding any system outages. A delivery message will be sent out by TSW to release goods within 15 minutes after the payment is made.