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Broker paying on behalf of the customer

You need to use the invoice number from the TSW cash statement, when you pay cash entry on behalf of your customer.


You can find the invoice number by clicking on the ‘Cash statement’ button in TSW. The invoice number is made up of the entry number plus the entry version number i.e. 1234567801 - the version number changes only if adjustments made, changes the total payable amount on that version.

Any direct credit payments made towards cash entry during normal business hours will be applied to the invoice within 24 hours after the payment has been made. A delivery message will be sent by Trade Single Window.

Direct credit payments can be made as follows:

  • Customs bank account: 03-0049-0000706-26
  • Quote the invoice number in the ‘Particulars’ field
  • The ‘Reference’ and ‘code’ fields should be left blank.