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Make a booking

Public Counters are available for customers who have a Carnet or a Permit which Customs need to physically see in order for you to bring your goods into or out of New Zealand.


All other services, such as making a payment, can now be carried out online.

If you need to book an appointment for a Carnet or a Permit, please select the location most convenient for you from the list below. 

Note: Customs requires all visitors arriving at a Customs site to be fully vaccinated from 21 January 2022. Vaccine passes will be scanned upon arrival.