Make a booking
Public Counters are available for customers who have a Carnet or a Permit which Customs need to physically see in order for you to bring your goods into or out of New Zealand.
All other services, such as making a payment, can now be carried out online.
If you need to book an appointment for a Carnet or a Permit, please select the location most convenient for you from the list below.
Note: Customs requires all visitors arriving at a Customs site to be fully vaccinated from 21 January 2022. Vaccine passes will be scanned upon arrival.