Send and receive items


If you’re sending items out of NZ – ie not going with them – you must have a Customs export clearance for anything you’re exporting by:

  • fast freight (ie courier)
  • air
  • sea.

If you’re sending something by post, you only need a Customs export clearance if the package is:

  • worth NZ$1,000 or more, or
  • for commercial purposes.

Note: there are different rules for sending commercial vs personal items out of NZ.

You won’t need to pay GST and duty on an item you’re sending out of NZ for repair and return under warranty. You must be able to prove this.