Customs Credit Card Payment Portal will be unavailable from Friday 23 August 10:00pm until Sunday 25 August 11:00pm.
You must clear your pets through Customs when they arrive in the country.
You may have to pay GST and duties on some animals.
Some animals aren’t allowed in NZ. You can’t bring in:
- live birds (MPI is working on an import health standard for companion birds)
- guinea pigs (except from Australia)
- mice and rats (except laboratory animals)
- snakes and other reptiles (except some reptiles for zoos).
You also can’t bring in dogs if they’re:
- American Pit Bull Terriers
- Brazilian Fila
- Dogo Argentino
- Japanese Tosa
- Perro de Presa Canario.
This prohibition does not apply if your dog is:
- Registered under the Dog Control Act 1996 (NZ Legislation)
- a guide or hearing dog
- a companion dog.
If you aren’t sure whether you can bring your pet into NZ, contact Ministry for Primary Industries.
- Biosecurity clearance (MPI)
- An invoice or receipt showing the price paid for the animal. If you didn’t pay for your pet, we need something to show their value
- An air waybill or Bill of lading to show how you’re transporting your pet to NZ and how much it’s costing
- Any extra required information, including vaccinations certificates and evidence you own the pet
- Personal photo identification, eg a passport or driver’s license
- A completed NZCS 231 Imported animal clearance form (DOC 252 KB).
If you’re clearing a pet on behalf of their owner, you must have:
- a signed letter from the owner, giving you permission to clear their pet(s) on their behalf
- a copy of the owner’s photo identification
- if the owner isn’t in NZ, a copy of their eTicket to NZ.
If you’re clearing a dog (or a dog embryo, ova or semen), you must have:
- evidence that you’ve registered the dog in New Zealand (done with local councils), or
- a statutory declaration on Customs Form 15 (DOC 230 KB) – from a registered vet in the country of export – saying that the dog isn’t a prohibited breed
- any other documents required by the Import Health Standard (PDF 334 KB).
GST and duties on imported pets
We may charge GST on your pet(s) if they:
- were purchased online and are worth NZ$400 or more (including any shipping costs)
- were sent as a gift.
We may also charge you an import transaction fee.
We do not charge duties on animals.
Concessions on imported pets
You may not have to pay GST and other charges if:
- you’ve been away from NZ for 21 months or more
- you’re in NZ on a work visa
- you’re moving here for the first time, as a resident.
To qualify for a concession, your pet must arrive in NZ on the same flight you do.
Getting a clearance
If you’re importing an animal for any commercial reason, you need to arrange clearance with a Customs broker. Commercial reasons include:
If you’re bringing an animal in as a pet, you can get clearance from any Customs office in NZ. You can also use a Customs broker.
International airlines are only transporting animals to NZ’s main airports. Customs offices at these airports are Auckland, Wellington and Christchurch.