- Start importing
- Prohibited and restricted imports
- Import animals
- Commercial ships and cruise liners
- Lodge your import entry
- Valuation for import
- Preferential tariff duty rates
- Customs rulings
- Customs exchange rates
- Import payments and refunds
- Deferred accounts for importers
- Deferred accounts for brokers
- Import forms and documents
- What is excise?
- Apply for a licence
- Lodge your excise entry
- Claim excise duty remission or refund
- Pay excise duty and other charges
- Apply for excise duty credit or drawback
- Moving excisable items
- Changing, suspending or cancelling your licence
- Amend, surrender or transfer your licence
- Change your entry or payment timeframe
- Excise forms and documents
COVID-19 update 26 March: Temporary entry restrictions remain in place at the NZ border – for more information please refer to either the Immigration NZ website or the Ministry of Health website. The border is open ONLY to NZ citizens and residents, Realm countries, Australian citizens and permanent residents ordinarily resident in NZ, airline and marine crew. More Customs’ information in relation to COVID-19 is available on this website. For more information about the NZ Government’s COVID-19 response, please refer to the official COVID-19 website.
Compliance under the Act
The Customs and Excise Act 2018 outlines compliance requirements, and the sanctions available when there is failure to comply.
When Customs identifies a failure to comply with the Act, there is a range of possible responses. This includes:
- Issuing a warning
- Charging a penalty e.g. administrative penalty, late payment penalty, or (from 1 April 2019) serving an infringement notice
- Charging compensatory interest
- Requiring payment of unpaid duty
- Forfeiture of, and seizure of goods
- Referral for internal investigation, or to another agency
Penalties and fines are designed to be fair, proportionate to the offence, and consistent within the Act and with similar offences in other legislation.
The maximum penalty for an individual may be different to that for a business for the same offence. For some offences a maximum term of imprisonment is also specified.
Limitation periods for offences
The limitation period, or point after which charges cannot be laid for offences under the Act, is generally four years from the time the offence was committed for most offences. However, for 21 specified offences under the Act the limitation periods are as provided for in the Criminal Procedure Act 2011, and range from six months for lesser offences, and no limitation for serious offences.