Travel movements request

Requests for individual's travel movements.

You have the right under the Privacy Act 2020 to request access to any information about you that we hold. This covers all personal information, including about your travels.

If you would like to:

• make a personal information request regarding the number of days that you have been present in New Zealand, please refer to Immigration New Zealand’s website or
• request your travel movement details, please follow the instructions below.

The following documents are required to support the request:

• A copy of a current signed ID, eg, Passport or Drivers Licence (if the request covers a maiden name as well, please provide a copy of your Marriage Certificate).

These requests can be emailed to: movementchecks@customs.govt.nz.

Or posted to:

Passenger Movement Checks
New Zealand Customs Service
PO Box 2594
Wakatipu
Queenstown 9349

From the date we receive all the requested documentation, please allow up to 20 working days to receive your results.

Travel movements are only available from approximately mid 1990s. We are unable to provide information prior to this approximate date.

Making an OIA request

Some requests for individual's travel movements can also be requested under the Official Information Act 1982, also known as the OIA. Specifically, if you are requesting travel movement information about another individual, then the OIA will apply.

If you wish to make an OIA request for travel movement information about another individual you can email movementchecks@customs.govt.nz

Customs will need to consider privacy aspects before the travel movement information can be released.

We will respond to you as soon as reasonably practicable, and in any case no later than 20 working days after the day on which the request was received.

More information about the OIA can be found here Official Information Act requests (customs.govt.nz)