- Start importing
- Prohibited and restricted imports
- Import animals
- Commercial ships and cruise liners
- Lodge your import entry
- Valuation for import
- Preferential tariff duty rates
- Customs rulings
- Customs exchange rates
- Import payments and refunds
- Deferred accounts for importers
- Deferred accounts for brokers
- Import forms and documents
- What is excise?
- Apply for a licence
- Lodge your excise entry
- Claim excise duty remission or refund
- Pay excise duty and other charges
- Apply for excise duty credit or drawback
- Moving excisable items
- Changing, suspending or cancelling your licence
- Amend, surrender or transfer your licence
- Change your entry or payment timeframe
- Excise forms and documents
COVID-19 update 26 March: Temporary entry restrictions remain in place at the NZ border – for more information please refer to either the Immigration NZ website or the Ministry of Health website. The border is open ONLY to NZ citizens and residents, Realm countries, Australian citizens and permanent residents ordinarily resident in NZ, airline and marine crew. More Customs’ information in relation to COVID-19 is available on this website. For more information about the NZ Government’s COVID-19 response, please refer to the official COVID-19 website.
If you've received an invoice from Customs, you must pay it in order to receive your items.
There are a number of ways to pay us:
- You'll need your Customs entry or invoice number, on the top right corner of your invoice
- There's a 1.9% surcharge for all credit card payments.
Note: We're unable to accept credit card payments over the phone.
Search for and select New Zealand Customs Service as the payee.
Particulars field: enter your Customs entry or invoice number from the top right corner of your invoice.
If your bank does not have Customs as a pre-loaded payee:
- account name: New Zealand Customs Service
- account number: 03-0049-0000706-20
- Westpac Banking Corporation, New Zealand Government Branch
You must pay using New Zealand dollars.
Swift code: WPACNZ2W