- Start importing
- Prohibited and restricted imports
- Import animals
- Commercial ships and cruise liners
- Lodge your import entry
- Valuation for import
- Preferential tariff duty rates
- Customs rulings
- Customs exchange rates
- Import payments and refunds
- Deferred accounts for importers
- Deferred accounts for brokers
- Import forms and documents
- What is excise?
- Apply for a licence
- Lodge your excise entry
- Claim excise duty remission or refund
- Pay excise duty and other charges
- Apply for excise duty credit or drawback
- Moving excisable items
- Changing, suspending or cancelling your licence
- Amend, surrender or transfer your licence
- Change your entry or payment timeframe
- Excise forms and documents
- Advice for exporters, importers and businesses
- Movement of goods
- Customs duties
- Excise clients
- Goods clearance fees deferral
- Lodging of Import Declarations
- Movement of critical supplies
- Permits and Carnets
- Point of Care test kits
- Public counters
- Tariff Concessions
- Trade enquiries
When sending non-commercial containers or cargo out of New Zealand, you need to be aware of the biosecurity measures placed in the country you are sending your shipment to.
You should also be familiar with the Customs requirements your cargo will encounter when it arrives there.
For up-to-date information on import protocols, visit the Ministry of Foreign Affairs and Trade (MFAT) website to find your relevant Embassy, High Commission or Consulate.
Exporting private shipments
All cargo exported from New Zealand must have a Customs Export Clearance. This includes personal effects, gifts, unaccompanied baggage and pets.
There are two categories of export clearances:
- NZ Customs Export Clearance
- NZ Customs Export Entry.
NZ Customs Export Clearance
These apply to:
- Goods having a value not exceeding $1,000
- Bona fide gifts to persons resident outside New Zealand
- Passenger baggage and personal/household effects, irrespective of value
- Tools of trade.
NZ Customs Export Entry
These apply to goods having a value exceeding $1,000.
Full details of consignments will be required, including commercial invoices stating the quantity and value of each item.
A shipper must obtain a Customs Delivery Order before cargo can be exported from the International Cargo Terminals. Air New Zealand’s International Cargo Terminals at Auckland, Wellington and Christchurch will facilitate an export clearance or export entry for all private shippers.
This will be done by an independent Customs Broker after the acceptance transaction is complete and during the Civil Aviation Authority (CAA) holding period. The CAA holding period includes either a 36-hour hold, or x-ray screening of your shipment.
This clearance service is available to non-commercial exporters only.
Customs Export Clearance charges will apply.
A Customs Export Clearance will not be required if you pay Excess Baggage charges when your checked-in baggage exceeds the free allowance, either by weight or number.
Even when you exceed your baggage allowance by up to 20 kg, it is still generally cheaper to pay the Excess Baggage than to send the items as unaccompanied baggage or cargo.
View our information on prohibited and restricted items.