Customs duty email scam targeting the public

A sample of the fake emails that are currently in circulation is shown below:

Such emails are scams. People are advised to check for fraud indicators before making a payment -  or contact Customs to check whether a payment is required or not. 

Details that show an email is from a scammer include:

• Not from a New Zealand Customs email address, i.e. name@customs.govt.nz
• No personalised greeting
• Does not include an specific dollar amount, or emails ask for percentage payment
• Includes no specific reference numbers or Customs client codes or other identifiers
• The link points to a non-Customs website or email address
• Strangely worded, lacking details or incorrect grammar, punctuation mistakes and lacking specific details
• Lack of information regarding the sender or contact details not provided in the email.