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Email phishing scams impersonating Customs staff

04.02pm 06 March 2024

Please be aware and alerted to emails currently in circulation which appear to be from Customs. These are likely to be an email phishing scam.

Customs has received reports of an email which asks recipients to vote for one of three options relating to a CSV file, and it contains a Customs staff signature.

While the email may appear genuine at first glance, on closer reading, contains a number of typos/errors, and has not been sent from an official Customs email address (

If you have received this email, do not open the attachments, or reply to the email. Anyone who receives fraudulent emails needs to report it to the NetSafe scam reporting centre at: Scams - Netsafe