- Start importing
- Prohibited and restricted imports
- Import animals
- Commercial ships and cruise liners
- Lodge your import entry
- Valuation for import
- Preferential tariff duty rates
- Customs rulings
- Customs exchange rates
- Import payments and refunds
- Deferred accounts for importers
- Deferred accounts for brokers
- Import forms and documents
- What is excise?
- Apply for a licence
- Lodge your excise entry
- Claim excise duty remission or refund
- Pay excise duty and other charges
- Apply for excise duty credit or drawback
- Moving excisable items
- Changing, suspending or cancelling your licence
- Amend, surrender or transfer your licence
- Change your entry or payment timeframe
- Excise forms and documents
COVID-19 update 2 April: Temporary entry restrictions are in place at the NZ border. ONLY New Zealand residents and citizens (and their children and partners) are permitted to enter New Zealand – this includes the Realm countries (the Cook Islands, Niue, Tokelau), Australian citizens and permanent residents ordinarily resident in New Zealand, airline and marine crew. There will be some exceptions to the entry restrictions, on a case by case basis. For more information on the temporary entry restrictions, please refer to either the Immigration NZ website or the Ministry of Health website. More Customs’ information in relation to COVID-19, including how Customs is continuing to ensure that imports/exports clear the NZ border, is available on this website. For more information about the NZ Government’s COVID-19 response, please refer to the official COVID-19 website.
Email scam alert
An email scam demanding payment is currently circulating New Zealanders.
We have become aware of a scam involving an unknown person sending emails in the name of the Minister of Customs which demand payment of significant sums of money.
Recipients of the email are told they have a message from Customs in Thailand concerning a package, and threatening them with arrest if they do not pay.
Customs is looking into the matter, and in the meantime anyone receiving such an email should disregard the payment demand and delete the message.
People should be aware that all official Customs email correspondence will come from @customs.govt.nz and will never include a request for credit card details or other personal financial information.