- Start importing
- Prohibited and restricted imports
- Import animals
- Commercial ships and cruise liners
- Lodge your import entry
- Preferential tariff duty rates
- Customs exchange rates
- Import payments and refunds
- Deferred accounts for importers
- Deferred accounts for brokers
- Import forms and documents
- What is Excise?
- Apply for a licence
- Lodge your excise entry
- Claim excise duty remission or refund
- Pay excise duty and other charges
- Apply for excise duty credit or drawback
- Moving excisable items
- Changing, suspending or cancelling your licence
- Amend, surrender or transfer your licence
- Change your entry or payment timeframe
- Customs-Controlled Areas
- Excise forms and documents
Email scam alert
An email scam demanding payment is currently circulating New Zealanders.
We have become aware of a scam involving an unknown person sending emails in the name of the Minister of Customs which demand payment of significant sums of money.
Recipients of the email are told they have a message from Customs in Thailand concerning a package, and threatening them with arrest if they do not pay.
Customs is looking into the matter, and in the meantime anyone receiving such an email should disregard the payment demand and delete the message.
People should be aware that all official Customs email correspondence will come from @customs.govt.nz and will never include a request for credit card details or other personal financial information.