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New Customs Service Delivery email address

03.28pm 22 July 2019

We are introducing a national Service Delivery work queue to provide a consistent service across all locations.


From the 22nd July all emails about passengers baggage and goods clearance should be sent to  service.delivery@customs.govt.nz    

Please note that emails sent to local port Service Delivery email addresses or officers will be forwarded to the national email address for processing which may result in delays.