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OIA Statistics 2016

OIA requests received and responded to within OIA timeframes.


Note: the numbers of OIA requests received in the quarter is not necessarily the same number of OIA requests responded to in the quarter. This is due to the 20 business day statutory timeframe for a response (including any extensions on requests).

1 July to 30 September 2016

No. received Categories       No. responded to
with OIA timeframes
83 Border Ops (Airport and Marine) 15 Tariff 2 83
Human Resources 0 Policy 6
Minister's office 1 Import, Export and Trade 33
Insurance Claims 26 Corporate 4
Travel Movements 16 Parliament 0
    Other 4
    34   49  

1 October to 31 December 2016

No. received Categories       No. responded to
with OIA timeframes
81 Border Ops (Airport and Marine) 15 Tariff 0 69
Human Resources 3 Policy 7
Minister's office 2 Import, Export and Trade 30
Insurance Claims 6 Corporate 0
Travel Movements 12 Parliament 0
    Other 6
    38   43  

Note:

These stats do not include the 148 requests received and actioned by Queenstown staff. 
These stats do not include the 57 requests received and actioned by Media staff.

Note:

The November 2016 earthquake impacted on Customs’ ability to meet all OIA response deadlines.
Affected requestors were advised of the delay in line with advice from the Office of the Ombudsman.