Import payments

Payments

Business/commercial importers and exporters can pay by:

• Deferred payment
• a Broker deferred credit account
• individual transaction payment (known as cash payment, which is a direct deposit to the Crown account). Refer to Paying Customs for more information.

Change your payment method

If you need to change how you pay us, please contact us.

If you’re a broker, you must email your request to Revenue Management.

Short-payments

Short-payments are cases where you’ve not paid enough. You can tell us voluntarily, or we identify them by audit or other enquiry.

You must pay by direct credit if we give you an assessment notice. If you don’t pay by the due date, we may fine you.

If you fail to pay your duties and other charges when due, there can be additional payments required, known as compensatory interest and late payment penalties. Please refer to Compensatory interest and late payment penalties for more information.

Voluntary disclosure

If you’re on a deferred payment scheme and voluntarily tell us about a short-payment, we may adjust your client account without sending you a claim.

You must pay by direct credit. We won’t debit the amount from your deferred account. If you don’t pay by the due date, we may fine you.