Sharing your information

Customs collects your information to enable it to identify and mitigate risks to New Zealand at the border.


This includes the use of data analytics in order to identify patterns that can help recognise people, craft and goods who may pose a risk to NZ. Sometimes, we may need to disclose your personal information to other organisations, both domestically and overseas. We'll only disclose your information when we have a legitimate basis to do so.

Protecting information we share

We’ll only share your personal information if we’re sure that we have a lawful basis to do so. This may be because another law requires or authorises it, if you have given your authority to do so or because it is necessary for law enforcement purposes.

We’ll make sure that anyone we share information with protects it to the same standard as we do.

Disclosing information domestically

We regularly share information with Ministry for Primary Industries and Ministry for Business, Innovation and Employment for the purposes of assessing and preventing risk to NZ. This is permitted by legislation.

We also have a number of formalised agreements to share with other government agencies, including, but not limited to:

  • Ministry for Primary Industries
  • Ministry for Business, Innovation and Employment
  • Department of Internal Affairs
  • Ministry of Justice
  • Inland Revenue
  • New Zealand Police
  • Statistics NZ
  • Ministry of Social Development

Relevant legislation:

Customs and Excise Act 2018
Privacy Act 1993
Biosecurity Act 1993
Immigration Act 2009
Passport Act 1992

Disclosing information internationally

We lawfully disclose information with international agencies for the purposes of:

  • the prevention, detection, investigation, prosecution, or punishment of offences
  • the processing of international passengers at the border
  • the protection of border security
  • the enforcement of a law imposing a pecuniary penalty
  • the protection of public health and safety
  • the protection of public revenue.

Relevant legislation:

Customs and Excise Act 2018
Privacy Act 1993
Immigration Act 2009

Contact us

For more information or if you have a question or concern about privacy, contact:

The Privacy Officer
New Zealand Customs Service
PO Box 2218
Wellington 6011

PrivacyOfficer@customs.govt.nz