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Your personal information

We know your privacy is important to you - it matters to us too!

Most people crossing our border are low risk. But not all.

It’s our job is to stop any dangers, hazards or threats entering New Zealand - with your help.

We’re using technology where we can to find the information we need without risking personal privacy. That’s quite a challenge.

Your personal information is necessary to help us keep everyone in New Zealand safe. In return we treat your information with care and respect.

Our privacy values

As a government agency that handles personal and business information every day, Customs has a responsibility to ensure we manage your information with care and respect, and that any information we disclose is done so appropriately.

Collecting your personal information

We collect personal information because we need it as part of what we do

Accessing your personal information

Under the Privacy Act you can request access to personal information an organisation holds about you.

Correcting your personal information

The Privacy Act gives you the right to request corrections to personal information an organisation holds about you.

Sharing your information

Customs collects your information to enable it to identify and mitigate risks to New Zealand at the border.

Privacy by Design

Learning about Privacy by Design

Privacy Statements

Privacy Statements tell you why Customs collects personal information and what we do with it.